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Restaurant: HEYA (Olympian City 2)
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
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Very bad first experience
2024-01-03 2850 views
This is a newly opened restaurant less than 5 mins from our apartment. We have been away in the UK and China for over a month, and wanted to take our visiting son to dinner before he flies back to the UK. To be honest, the food was not bad at all, neither the interior design etc … but there was a massive customer service failing. The service attitude was exceptionally poor when we encountered an issue during the meal, creating a very bad feeling, even when we finally settled the bill, one could
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This is a newly opened restaurant less than 5 mins from our apartment. We have been away in the UK and China for over a month, and wanted to take our visiting son to dinner before he flies back to the UK. To be honest, the food was not bad at all, neither the interior design etc … but there was a massive customer service failing. The service attitude was exceptionally poor when we encountered an issue during the meal, creating a very bad feeling, even when we finally settled the bill, one could feel the attitude. It’s ironic that over the last two days I have been reading the SCMP articles about the “hoards” of HKers going across the border over the Xmas & New Year period. Yes, it’s cheaper across the border, but that does not matter to us. However, how one is treated in local restaurants for us does indeed matter, and maybe even more. One could not attribute the issue to linguistic misunderstanding… our half Chinese half Brit family where we both speak English and 普通话 … 廣東話聽懂少少. Lets hope this restaurant improves itself for the sake of all HKers
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-01-03
Dining Method
Dine In
Spending Per Head
$350 (Dinner)