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Very bad service
2024-07-29 881 views
5 of us went to Pici tonight (Sunday night) and the restaurant was literally empty on Sunday. 4 of us arrived first while the 5th friend would come and join us for a drink later. But we asked for a 5 pax table while waiting for her to come. So we ordered 4 set dinner and the waitress told us the 5th person couldn’t eat any of our food and she took away the side table saying we ordered only 4 sets dinner! We were surprised and she called her manager to come over. She put the table back to
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5 of us went to Pici tonight (Sunday night) and the restaurant was literally empty on Sunday. 4 of us arrived first while the 5th friend would come and join us for a drink later. But we asked for a 5 pax table while waiting for her to come. So we ordered 4 set dinner and the waitress told us the 5th person couldn’t eat any of our food and she took away the side table saying we ordered only 4 sets dinner! We were surprised and she called her manager to come over. She put the table back to us finally!

What a “service” and they charged 10% service fee still!! I am a regular Pici customer particularly this one because my office is right here and I visited most of their HK branches and Shanghai one too. But I’d never visit Pici again because of such lousy services!

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-07-29
Dining Method
Dine In
Type of Meal
Dinner