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Cashier didn't seem like she wanted to be there
2024-06-01 658 views
Wanted a quick snack on my way home so I ordered a large Korean fried chicken online for pickup. Walked into the restaurant at around 7:30pm. A rather heavy-set cashier was there facing the service window with her back turned to the counter. I walked up to the counter, stood there for a bit and gave her a few seconds just in case she was just busy with something, it turned out she was just looking at her phone. So I said "hello" once, no response. Said "hello" twice, no response. Then I said "
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Wanted a quick snack on my way home so I ordered a large Korean fried chicken online for pickup. Walked into the restaurant at around 7:30pm. A rather heavy-set cashier was there facing the service window with her back turned to the counter. I walked up to the counter, stood there for a bit and gave her a few seconds just in case she was just busy with something, it turned out she was just looking at her phone. So I said "hello" once, no response. Said "hello" twice, no response. Then I said "hello, I'm here to pick up my order". She finally turned her head a little bit and without making eye contact, pointed off to somewhere behind a tall shelf on the other side of the counter. So I went around the shelf and saw a rack with 2 or 3 paper bag on top of it, and I asked her which one was mine as I didn't want to be touching other people's food. Again, no response. So I look through them and was able to find my order then walked out being super perplex. I may have even muttered out "JFC, you guys" as I was walking out.  

The cashier didn't say one single word or make eye contact through the whole interaction. It was the strangest experience I have ever had at a fast food restaurant. I have had better experiences picking up my food from clearly uninterested teenagers working at a Popeye's in SoCal, hey, at least they acknowledge your existence. If she treats a customer like that, I feel sorry for the food delivery guys that have to deal with her.

The Korean fried chicken was great though, no complaints there.
 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2024-06-01
    Dining Method
    TakeAway
    Spending Per Head
    $53 (Other)
    Recommended Dishes
    • Korean Fried Chicken