3
Hiring
廚師 Chef (港島區)
$17,500-$23,000
Monthly
見習咖啡師 Barista Trainee / 咖啡師 Barista
$16,500-$17,500
Monthly
廚師 Chef (港島區)
$17,500-$23,000
Monthly
55
8
5
Restaurant: NOC Coffee Co.
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
19
0
Worst customer service
2023-07-08 268 views
Just had the most terrible customer experience at this place. Several staff members are just plain rude, even though the shop wasn't very busy. My friend went up the counter to place her order. There was a heavier set guy with glasses behind the counter standing there like he would take an order, instead he shooed her away and told her to line up behind the woman giving her order to the guy standing beside him. Why would you even he be standing behind the front counter if you're not there to tak
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Just had the most terrible customer experience at this place. Several staff members are just plain rude, even though the shop wasn't very busy. My friend went up the counter to place her order. There was a heavier set guy with glasses behind the counter standing there like he would take an order, instead he shooed her away and told her to line up behind the woman giving her order to the guy standing beside him. Why would you even he be standing behind the front counter if you're not there to take an order?! Then as we stood in line to wait our turn to give our order to the one guy who was actually taking them, another staff member with curly hair and glasses came up and rudely told us line up on the right side of the counter. Why wouldn't they have signage that would let people know where to form a queue rather than have someone rudely direct us and speak to us like we were idiots? When I got my food, I was shocked. I ordered eggs Benedict but rather than English muffins it came on toast, and the hollandaise sauce was puke green and the whole dish was cold! Then as we were eating the rude curly haired guy with the glasses came over and rudely asked us to consolidate our table even though he was the one who gave us 2 tables in the first place (because there were 4 of us).
Overall this was a very shocking and disappointing experience. The customer service at this place has always been underwhelming but today was exceptionally bad. I will say though that the guy behind the counter who actually took the orders was pleasant but he was literally the only one of the 8 or so staff who was.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Date of Visit
    2023-07-08
    Dining Method
    Dine In
    Spending Per Head
    $190 (Breakfast)