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Worst experience ever
2019-02-14 2735 views
Got a confirmed booking on valentine’s day 8 pm. However we are being informed that previous customers were late for one hour and need us to arrive at 8:30 pm. When we arrived there, they still let us keep waiting as customers still haven’t finish their courses. We even tried to seek for a formal explanation or apologies however the restaurant owner refused to meet us. This is totally unacceptable and unfair to us as we need to bear the consequences of someone being late. We eventually leave the
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Got a confirmed booking on valentine’s day 8 pm. However we are being informed that previous customers were late for one hour and need us to arrive at 8:30 pm. When we arrived there, they still let us keep waiting as customers still haven’t finish their courses. We even tried to seek for a formal explanation or apologies however the restaurant owner refused to meet us. This is totally unacceptable and unfair to us as we need to bear the consequences of someone being late.

We eventually leave the restaurant without having anything. Thanks to your arrangement, i have the best valentine’s day ever.

I dont care how good will be your food, your service/ attitude is simply disgusting.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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