63
5
14
Restaurant: SoupDay
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
Level1
1
0
Worst experience ever
2022-02-20 158 views
👎👎👎👎The most irresponsible restaurant I have ever seen! Waited 2 hours for food, tried to call the restaurant servals times for ordering status. However, no one answered the call. Finally, when someone answered, the staff was clueless and unaware that the order existed. Afterward, the restaurant canceled the order after 2 hours of waiting as they claimed one of the items was “temporarily unavailable.” They never demonstrated any sense of apology. Even so, I asked whether we were getting any food
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👎👎👎👎The most irresponsible restaurant I have ever seen! Waited 2 hours for food, tried to call the restaurant servals times for ordering status. However, no one answered the call. Finally, when someone answered, the staff was clueless and unaware that the order existed. Afterward, the restaurant canceled the order after 2 hours of waiting as they claimed one of the items was “temporarily unavailable.” They never demonstrated any sense of apology. Even so, I asked whether we were getting any food after long hours of waiting. He just tried to make us order once again. We declined to make the order again as it’s their responsibility to check up on orders, PLUS even our courier has been waiting in the rain for 50 mins LONG in cold weather - temperature: 7 Celsius !!!! That’s ridiculous for a restaurant to show irresponsibility to its customers and couriers. In the end, they hang up our call unpredictably. Guys, if you are ordering, good luck with that. 👎👎👎👎
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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