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Restaurant: Café Claudel
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level2
2
0
2019-01-14 2569 views
nice environment but worst service I ever had!I called about noon time to confirm if I come at about 4 pm needs booking or not. the guy nicely addressed no booking needed but just have tea and drinks serving. OK with that, arrived at about 5pm. requested for one more chair so I could put my handbag... well, got rejected by the waitress and the reason was: getting the areas for dinner party...fine...then kept moving tables around nosily as if there were no customers at all.it was so disturbing an
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nice environment but worst service I ever had!

I called about noon time to confirm if I come at about 4 pm needs booking or not. the guy nicely addressed no booking needed but just have tea and drinks serving.

OK with that, arrived at about 5pm. requested for one more chair so I could put my handbag... well, got rejected by the waitress and the reason was: getting the areas for dinner party...fine...

then kept moving tables around nosily as if there were no customers at all.

it was so disturbing and I told them I wasn't told about this when I called. the same waitress asked me who said that?

collapsed....... fainted....

and no feedback at all to my request to stop moving tables around so noisily.

couldn't help but asked, so there's no response to my request? waitress kept staring at me and waitor unwillingly agreed.

conclusion: don't ever go this cafe without basic customer service level
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2019-01-14
Dining Method
Dine In
Type of Meal
Tea