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Worst service with coward manager
2012-06-17 18 views
Had a group booking for a large table. Server took order one by one, 30 minutes until first dish came, 10 minutes later second dish came , we had over 10 people! They ended up forgetting 3 dishes after still an hour wait. Manager was confronted but took no action, no apology offered. We ended up canceling the 3 missing dishes and they still tried to charge us for one. Manager made no attempt to make us ever want to go back and couldn't even look at us when we left. Just hid behind the counter.
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Had a group booking for a large table. Server took order one by one, 30 minutes until first dish came, 10 minutes later second dish came , we had over 10 people! They ended up forgetting 3 dishes after still an hour wait. Manager was confronted but took no action, no apology offered. We ended up canceling the 3 missing dishes and they still tried to charge us for one. Manager made no attempt to make us ever want to go back and couldn't even look at us when we left. Just hid behind the counter. So sad!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Date of Visit
2012-06-17
Waiting Time
100 Minutes (Dine In)
Spending Per Head
$120 (Lunch)