I have never felt the need to comment on any restaurant however, our dreadful experience with Rang Mahal I thought was worth sharing. We decided to have a quiet night in and order Indian Cuisine, we had picked up a flyer previously and decided we would order takeout.
We accessed the online website to view the menu and placed the order through telephone at 6:54. The order we have placed was for Chicken Mikhani, Lamb Masala, Garlic Naan and Butter Naan. After waiting for about over half an hour, we called again and 7:47 and was told that the delivery was on the way and we received it roughly at 8:00 over an hour later.
When it arrived, not only did the price of the Naan differ from what was shown online, but furthermore the items we received were different to what was ordered and placed on the receipt. We had received instead Samosa, Roti, Lamb Masala and Lamb Biryani.
Patient and meaning well, we requested for the food to be sent back and requested to have our original order to be delivered. When we finally received it again over an hour after at 9:14 to our surprise we were given the exact same items as the previous delivery, with the exception of the Roti replaced with the Naan.
We were fed up by this point and decided to have whatever was delivered to us. The Naan was not only flavorless and lukewarm, but also tough. The Biryani had chunk of unflavored white rice littered within it, the Lamb Masala was stupendously spicy even for someone of South-East Asian decent and it definitely was not worth the $194 dollars it cost us. Only we did not have the Samosa as it was removed from the delivery as the delivery boy realized last minute it was not in our order.
I have to say this was the worst experience I have ever had with any restaurant in Hong Kong.
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