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2007-10-22
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重阳节跟一大班朋友到赤柱一游，中午选择了吃地中海菜–WildFire，食物算是不错，每人平均收费约$134，加上天高气爽，原本应是不错的选择。可是. . . 到最后结帐时竟然要40分钟才完成，原因是他们的电脑坏了，要人手计，我们总共八人，试想想八人的账单，最多给予15分钟计算应该可以罢，拜托…我们又不是吃「九大鬼」！！最后我们只剩下一人等待，其他比我们更迟入坐的客人都已一一离开，我们的账单还未计好，店员并没有试图或企图作出任何补救行动，要我的朋友主动跟他们要求，他们才「慷慨地」赠送3大张1小时拍车券！WildFire真的要好好检讨，机器可以坏，但既然这种事情时常发生，为什么没有较完善的应急计划(contingency plan) 呢？我们大好的一天就这样给破坏了！！！精明一族：下次大家去赤柱WildFire之前最好查询他们的电脑是否修服了才好！！！We went to WildFire last Friday (Public Holiday) and the food there was ok. Except one of the dish is incredibly salty!!
WildFire真的要好好检讨，机器可以坏，但既然这种事情时常发生，为什么没有较完善的应急计划(contingency plan) 呢？我们大好的一天就这样给破坏了！！！
精明一族：下次大家去赤柱WildFire之前最好查询他们的电脑是否修服了才好！！！
We went to WildFire last Friday (Public Holiday) and the food there was ok. Except one of the dish is incredibly salty!!!
But unfortunately when we were about the pay the bill, the waiter told us that their computer was down. And then you guess what…we waited for 40 mins for them to get the bill done. I could not imagine how come it took so long to calculate one bill. We have just 8 persons only! For lunch only! Our mood were totally ruined by them!!! And after we raised our concerns, their remedial action was ………giving us 3 coupons of 1 hour free car parking! Honestly, I cannot imagine how a great catering group –The Igor's Group can have this kind of contingency plan within their restaurant chain!!!
张贴