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2023-05-16
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I feel extremely disappointed about this restaurant 👎👎👎1) I reserved a table from open rice and the system shows that 15 ％ discount is offered. Then I call the staff to reconfirm the discount and the price of semi dinner on Saturday, she said that I still have the discount on Saturday and the price of semi dinner is $468 per head. When I came that night, the staff told me that the price is $568 per head and I didn’t have any discount because of system problem. She will give us free drinks or des
1) I reserved a table from open rice and the system shows that 15 ％ discount is offered. Then I call the staff to reconfirm the discount and the price of semi dinner on Saturday, she said that I still have the discount on Saturday and the price of semi dinner is $468 per head. When I came that night, the staff told me that the price is $568 per head and I didn’t have any discount because of system problem. She will give us free drinks or desserts as compensation. It is ridiculous to get all wrong information from the staff!
2) I marked down the purpose of celebration in open rice, the staff said I will be given a free cake with words ‘Happy Birthday’ on the plate. I expected that I would be given a decent mini cake. How come the cakes are from the buffet desert stand!!! The cakes were cut ugly with different shapes. I think that the restaurant is so unprofessional! (Please see the photo) and I don’t think the birthday people will happy to see the awful cakes. It would be better to ask the diners to pay for a decent cake if the restaurant can’t afford a mini cake. I felt extremely upset about the performance as a nice restaurant in K11 MUSEA. I don’t think I will come again or introduce to my friends.
张贴
