更多
2016-11-23
1542 浏览
I am not much of an advocate. Even if I encountered inferior services, I usually make a complaint to the restaurant itself and not write a lengthy review on openrice, as I don't really get paid for doing so. However, the services I was offered by baobei that night was poor if not the poorest. Especially, the standard of the services offered HAS TO BE considered in the context that it is a restaurant at the SOHO district charging usually HKD 500 per person or even more. Not only it is obligated t
On that Saturday, to be frank, we made reservations at half an hour before we arrived the restaurant. Therefore, when we got there at 7:20 or something, we were not surprised that we had to be seated at the bar table near the entrance FACING THE WALL, as if we were prisoners. It is also very small for a meal (see the pic for yourself). So, we asked politely if we could perhaps be seated inside the restaurant with some more decent tables. The Chinese 28-yr-old-ish guy gave us the POKER FACE, and said that 'The tables inside are for four persons or more ONLY'. I was already quite intimated by his altitude. But anyways, it superficially seems legit for the restaurant to be having a policy at rush hour that tables are for three or four persons only. BUT then 7:20 was BY NO MEANS rush hour at SOHO. Moreover, this is a restaurant charging expensive fees, I couldn't have imagined that no flexible treatment could be offered. Furthermore, I MUST stress that I was given the impression that they had the tables, but they just didn't want to offer to us, as we only got two guys. But anyways, they could argue that it's their policy, and you either stay or leave. And, I was not truly bothered by then.
After we were seated at the tiny little bar table. Someone gave us the menu. After reading for a while, we tried to order and this is when I got infuriated. We turned our backs facing straight to the servers staying behind the bar for services. The severs deliberately disregarded my friend. My friend was waiving his hand up high. All the servers were looking at our direction, as we were seated right in front of them across the 1-m width hallway with no persons standing in between us. When I waived my hand and with a poker face, they finally moved their hands from up to down to show us that they finally knew that we were ready to order. But none of them were to come and serve us still. Only after a minute or so, then some other random guy came and asked us what to order. Thanks, I guess?
After we made our orders, we were already cramped at that little bar table. In addition, the air-conditioning was so cold that as if we were corpses in a Mortuary. We had to ask them to turn off the air-conditioning. And for god's sake, the waiter serving our table has finally got some humanity to help us. But eccentrically, after he successfully mounted the task of shutting down the air-conditioning, no one came to tell us that it has been done. Is it now a modern practice for people to do their own work without having the need to tell the clients that they have done so? It's basic manners, right? I don't think I am asking too much? It is not Australian Dairy Co at Jordan that I am visiting.
We ordered two cocktails. The one in traditional Chinese cup is nice. But not this one below. It's okay, but not good, like what I would expect at Honeymoon Dessert. But wait a minute, isnt this a cocktail? Then, why am I not sensing any existence of liquor? Was I blind? I did read cocktail, NOT MOCKTAIL. I am surely the dumb one to be mocked for ordering this drink of sham. [Not saying that they didnt put alcohol in it, just saying that I couldnt sense any] This is finally something lovely. This is delish, just the skin of the roll being a bit too thick. But it's already the best of the night. I dont know what I ate. This is not fusion, but confusion. I really don't know what I ate, sorry.
Anyways, the food was okay/ soso. But I would like to highlight that I don't know if Baobei is so considerate that they know HK people are renowned for being efficient. Thus, they sent all of our dishes to our table within 5 minutes (after 15 minutes of waiting). Why would someone send us so many dishes when the table is so tiny? We were so cramped that I thought we were at some sort of refugee camps, instead of a restaurant at Wyndham street. Especially, it was around Halloween, so there were lots of spiders and spidernets being placed on the wall. As aforementioned, we were facing the wall the whole time and with our swarmed table, our food kept colliding with the spidernets and spiders... Yikes.
And again, we had to find someone who's willing to give us the bill at the end. The waitress sending us the bill was not bothered to wait for us to check the bill and went back to serve her other customers back at the '3/4 persons table section'. Thus, we had to wait for a whole 5 minutes for her to come and swap my card, and we finally could leave this slum.
Thanks, Baobei for giving us the most memorable and inferior dining experience ever at Soho and charging us a mesmerising $500 from each of us for such services and food.
You could say that my hopes were too high or even that I am cynical. But I do not think so. No restaurant should treat customers rudely, especially the price charged here if not high, is certainly not low.
张贴