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2024-05-20
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Photos looked nice so came here planning to try some. There was only 1 staff and unfortunately she had extremely bad attitude. There were only 5 flavors of cookies on display versus the supposed 20 flavors they have (they didn’t have the ‘menu’ as I’ve seen in other reviews), so I asked if they had the other flavors. She said there were only 9 flavors today although she only showed me 8 flavors, and when I asked what the last flavor was she snapped at me: I told you it’s only THESE FLAVORS! When
There were only 5 flavors of cookies on display versus the supposed 20 flavors they have (they didn’t have the ‘menu’ as I’ve seen in other reviews), so I asked if they had the other flavors. She said there were only 9 flavors today although she only showed me 8 flavors, and when I asked what the last flavor was she snapped at me: I told you it’s only THESE FLAVORS! When I pointed out that she only showed me 8 flavors she quietly told me what the remaining flavor was…I’m quite a forgiving person so let it slide, but the last straw came when I asked her what the peanut symbol on some of the cookies meant, does it mean it has peanuts in it (cause my kid is allergic to peanuts). She rudely said it doesn’t mean anything! Asked me where I saw it, I pointed it out on their card, she said just read what the name of the cookie is, it’s name is what it is, the symbol is on all of them! I pointed to the others few cookies that didn’t have the symbol to which she had no reply. 😡
I informed her what a bad attitude she had and ended up leaving without buying anything. 👎Whatever bad day you are having you should never take it out on the customers. I was patient and asked everything nicely. There were no other customers in the shop either.
张贴