203
29
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餐厅: Fleur (南豐紗廠)
资讯:

为推动全港减盐减糖新饮食文化及新生活态度，环境及生态局、降低食物中盐和糖委员会及食物环境衞生署食物安全中心推出了「少盐少糖食店计划」，参与食肆会提供少盐少糖选项予顾客，部份更会提供特定减盐减糖菜式。参与减盐减糖食肆会获发计划标志，以供张贴於店舖内，供顾客识别。详情可在此浏览：https://www.eeb.gov.hk/food/cn/committees/crss/restaurants.html
等级1
3
0
Completely Ignored
2020-01-19 280 浏览
Went there with high expectations, wife telling me how good this place looks. Got there and the place was full. Staff said I could give a mobile number and they'd call me when a seat was available. Never did we receive a call. 60 mins later I went back and they said they couldn't call us because mobile phone reception was terrible near the restaurant. What an absolute lie! We had a great reception and we knew that because we kept looking at our phones for their call.As if this weren't enough,
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Went there with high expectations, wife telling me how good this place looks. Got there and the place was full. Staff said I could give a mobile number and they'd call me when a seat was available. Never did we receive a call. 60 mins later I went back and they said they couldn't call us because mobile phone reception was terrible near the restaurant. What an absolute lie! We had a great reception and we knew that because we kept looking at our phones for their call.

As if this weren't enough, they forgot our order. We ordered a Burger Lover, a Seafood Lover and a flat white. We waited for 20-25 minutes until we couldn't wait any longer so I asked the staff for the progress of our order. They said there wasn't any order from our table. We had to reorder. We were hangry.


Credit to the manager though. He offered my wife a drink who was at the time fuming. Other staff were deflecting responsibility. Hope the manager can find more honest and better helpers.

Anyway, food was good. More staff training obviously required.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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    张贴
    评分
    环境
    服务
    卫生
    用餐日期
    2020-01-19
    等候时间
    60 分钟 (堂食)
    人均消费
    $170 (午餐)