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2018-09-12
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Paid a visit for buffet lunch using an OpenRice voucher.A) ServiceThe servers were polite but could have been more attentive. I noticed that other diners were served with glasses of water without asking for them, but mine came only upon request. Also, a duo who came for the buffet at the same time as I did (and didn't pay with vouchers) were asked for their choice of bread, while my preference didn't seem to be much of their concern as I was served with a garlic naan without given any option. No
A) Service
The servers were polite but could have been more attentive. I noticed that other diners were served with glasses of water without asking for them, but mine came only upon request. Also, a duo who came for the buffet at the same time as I did (and didn't pay with vouchers) were asked for their choice of bread, while my preference didn't seem to be much of their concern as I was served with a garlic naan without given any option. Note that it is stated in the ad that the buffet includes assorted breads, which I wasn't offered.
B) Food
Good varieties showcasing some veg and non-veg classics. Here's a list of dishes served on my day of visit.
1. Veg samosa (crispy shell stuffed with well-seasoned mashed potato, peas and cashews; one of the best I've tried in HK; my 2nd fav of the day)
2. Tandoori veg (nicely grilled and slightly spicy potatoes, tomatoes and broccoli florets)
3. Chicken tikka (flavorful and nicely grilled to the right level of tenderness; would've loved it even more had it been just a little more tangy; my 2nd fav if the day along with the samosas)
4. Fish tikka (aromatic and tender but a bit on the salty side)
5. Lamb rogan josh (my fav of the day; bursting with flavor and super tender; would have been perfected with a little more heat in my opinion)
6. Chicken masala (or I think it was; apologetically I didn't pay much attention to it as the exceptionally good rogan josh next to it just grasped my heart; I do remember it as a decent dish with tender meat in a mild gravy)
7. Palak paneer (they used some good paneer which had a rich creamy flavour. The palak wasn't particularly spicy though.)
9. Veg korma (a decent-but-not-mind-blowing veg korma)
10. Veg pakora in yellow curry (the soggy fritters and the bland sauce weren't impressive at all)
11. Dal makhani (too full to try it; it was a shame as it looked so creamy and yum)
12. Salads (3 choices: kachumber, mixed lettuces, and chicken with chickpeas) + papadums, puris, cucumber raita and chutneys
13. Desserts (2 choices I think: kheer and another yellowish dessert in cubes, both of which I didn't try because I'm no fan of sweet treats) + assorted fruits (cubed watermelon, cantaloupe melon and pineapple)
14. Saffron rice (nice and dry with hints of whole spices; again nothing mind-blowing but just right to my liking)
The package included one non-alcoholic drink. I had a hot masala tea without sugar, which was silky smooth and aromatic. Loved it.
C) Ambience
A bit dim but cozy. Quite clean (at least no bugs were spotted).
My first dining experience with Gaylord was generally positive. The food was very good for the (discounted) price whereas the service needed a bit more work. I wouldn't hesitate to recommend the buffet lunch to my friends and family. May come again for their a la carte options (the LAMB ROGAN JOSH for sure!) and hopefully they won't disappoint.
Keep it up Gaylord!
张贴