10
4
1
等级1
1
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Disappointed in poor service and hygiene
2016-10-23 4026 浏览
Our friends recommended this place for shisha so we went to try with them. However service was completely disappointing and our friends changed their minds after this visit as well. Our server wasn't too friendly from the beginning but we weren't too bothered as we just wanted to have a chill evening. However when she refused to give us hot water after we ordered two pots of teas and three alcoholic drinks for four people in addition to shisha, with the reason "one drink per head" it just became
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Our friends recommended this place for shisha so we went to try with them. However service was completely disappointing and our friends changed their minds after this visit as well. Our server wasn't too friendly from the beginning but we weren't too bothered as we just wanted to have a chill evening. However when she refused to give us hot water after we ordered two pots of teas and three alcoholic drinks for four people in addition to shisha, with the reason "one drink per head" it just became non sense. She said only after taking away tea pot she would bring us water. By the time we were asking for hot water, restaurant was empty. If there were other customers waiting for the table, we would have understood however that was not the case.
They lost customers with poor services and they will continue to push more customers away unless they improve services and become not so adamant about small matters (can't even refill water once after charging 85hkd for a small pot of tea?) Unfortunately it was not a pleasant evening for us and we would not go back to ruin our night with bad service again but good thing is that there are other good shisha places in central and it would not be difficult to get better services than this. I gave one star in hygiene as one bathroom was out of order and second one was not cleaned at all.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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