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餐厅: 炊公館
优惠: 于此国泰伙伴餐厅用餐赚里 !
国泰会员于伙伴餐厅消费可赚高达HKD4 = 2里数。受有关条款约束。
条款及细则:
  • 国泰会员每次可赚取「亚洲万里通」里数之消费额上限为港币10,000元。
  • 会员凡于国泰伙伴餐厅作合资格消费，每港币4元可赚取2里数。而渣打国泰Mastercard®客户凭卡消费可享每港币4元赚取2里数，包括合作伙伴餐厅合资格消费之餐膳里赏（每港币4元赚取1里数）及基本餐饮类别之合资格签账奖赏（每港币4元赚取1里数）。
  • 赚取之「亚洲万里通」里数将根据餐饮与膳食消费，包括服务费、税项及小费的总和而计算。
  • 惠顾特定推广套餐或不可赚取「亚洲万里通」里数。请预先向个别「赚里餐厅」查询。
  • 赚取的「亚洲万里通」里数将于认可餐膳消费交易后10个工作天内存入会员的账户。
须受其他国泰条款及细则约束。
等级1
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0
Disappointing Service
2023-06-25 1316 浏览
I frequented this place quite a bit in the past and their service is generally ok. Today however, it was very disappointing.I ordered a Champ lunch menu for 4. after I ordered they took the menu away. they then started to proceed with bringing out the food. When they brought the 2nd course we had a feeling they were giving us the wrong menu. after checking with the server, they were indeed serving us the wrong menu.It so happened that the person who took our order and the person who entered our
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I frequented this place quite a bit in the past and their service is generally ok. Today however, it was very disappointing.

I ordered a Champ lunch menu for 4. after I ordered they took the menu away.

they then started to proceed with bringing out the food. When they brought the 2nd course we had a feeling they were giving us the wrong menu. after checking with the server, they were indeed serving us the wrong menu.

It so happened that the person who took our order and the person who entered our order in their system were different. they had messed up the order.

Rather than apologizing for their error they insisted that we made a mistake. and as we had eaten the first course we needed to pay the ala carte price. what's worse they made a passing comment that we intentionally ate the first course knowing that we were being served the wrong menu 😡

I will definitely not be returning to this restaurant again.

(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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