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2020-11-10
4711 浏览
I've been here a number of times, but the most recent one was horrendous beyond measure. They used to be a lot better. I cannot speak for the dinner menu, but our experience during lunch hours would require borrowing your hands as well, because face palming with two hands isn't sufficient to show the distasteful dissatisfaction I have for this restaurant. Of course, most people come here for dim sum isn't expecting extravagant dishes, but somewhere that is easy to book, and family friendly to br
1. Carrot strips Cake (萝卜丝梳饼): Tasted horrendous. The carrots were supposed to be stripped to small pieces for aesthetics and taste, but it failed to do either. It's like a blob of carrot inside.
2. Crispy Fried Eel Part 1 (脆善): Can't find the full name for this dish. Not only was it not crispy, as the name suggests, its frighteningly cold. It's as if it was made for a previous customer, and given to us due to some complications with them. We let the waiter know of this, and hoped for a new dish. We're not asking for much, just give us something that is hot and crispy as the name says. Yet the waiter suggested we cancel it. Thus we agreed on that option instead.
3. Crispy Fried Eel Part 2 (脆善): We asked for the bill when we were done only to be charged for the crispy eel. No matter, we let the waiter know of the situation that her colleague has canceled it for us already. It should be simple logistics to talk it through with your colleague first before giving accusations. Not only were we accused of lying, but they outright refused it. This hassle took quite some time to resolve. I'm actually quite shocked at such appalling service. It has definitely caught me off guard.
4. One minor thing that you may find interesting. Most Dim Sum restaurants have chili sauce provided. Usually these chili sauce comes with the oil itself and mashed up chili accompanied with it. This hotel restaurant only offers chili oil without chili bits. I consider this a game changer and a little disappointing. This is probably the first Dim Sum restaurant I have been that only offers the chili oil. I can't even call this restaurant a Chinese restaurant anymore. I don't know what it is.
Overall it was a traumatizing experience. Most of the foods were average. A few outright horrible ones. No service whatsoever. Sure, you may say it's a great venue for families since its easy to book. Well, I'm not going to sacrifice taste and service for a bit of comfort. I can't speak for the dinner menu, but if the service is similar to the afternoon, I'd shy away from this restaurant at all costs.
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