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2011-06-18
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Early June(Stuffy)We have been to the newly opened Just A Restaurant by 798 unit & co a number of times and find the food impressive. Therefore we immediately bought the $400-worth cash coupon for eating at 798 - it was nice having good food at half the price with the coupon. The only downside of the coupon was that we had to book the table in advance. Not a big issue as we planned to eat there after watching a movie at the Times Square, Causeway Bay.798 unit & co is on the 13th floor on Times S
We have been to the newly opened Just A Restaurant by 798 unit & co a number of times and find the food impressive. Therefore we immediately bought the $400-worth cash coupon for eating at 798 - it was nice having good food at half the price with the coupon. The only downside of the coupon was that we had to book the table in advance. Not a big issue as we planned to eat there after watching a movie at the Times Square, Causeway Bay.
We were not greeted very warmly by the staff, and the place was still setting up as we were brought to our table. The staff were copying the special dinner sets for two and etc. onto the large chalkboard, and sadly one made a very serious and laughable mistake without noticing.
The menu was printed on an A3 paper, on both sides. Not a great variety of dishes are available, but we were pleased and satisfied with what we were offered to choose from.
-->There was a long, sleepy wait before the main courses were ready. A quick side note on the delivery of dishes first - I could clearly see how the food were brought from the kitchen to the delivery island from where i sat. As we were waiting I saw three dishes, suspected to be what we ordered, being brought out by someone in white from the kitchen. I thought a server would quickly bring them to our table, serving them fresh and hot from the stove. They didn't, and something really strange happened. The restaurant was not very busy by then and there were servers walking around in the arena, and I was quite sure they must have seen the unserved dish on the island. I do not know if there is a rule of wait-for-5-minutes-before-you-serve-the-dishes here at 798, but they just ignored the covered dishes and walked away. Whether there was really a rule or whether there had been an attitude issue, I do not know. All i know is that if the dishes were not brought to the table once they were ready, they would possibly go lukewarm, even stale, and I do care about the temperature of the food I have, a lot.
Anyhow, both me and my food did not mind waiting as long as the taste and temperature were still acceptable.
It tasted even better with the mint jelly and mustard, two must-haves. The mint bearnaise sauce, a close relative to the Hollandaise sauce which i love, was great. It tasted just right of egg yolk, butter, while the mint in it made it a less greasy sauce to dip the meat in. Even the vegetables with pancetta, taking up the juice from the lamb, was delicious. All in all while i expected to have just an lukewarm, so-so lamb rack, this was much better than what I had in mind. I would come again just for the lamb rack - it was really THAT delicious!
We skipped dessert - a pity as i heard the dessert here (bread pudding omg!) is really nice. With the coupon we had, we paid a net amount of $506 for the meal. 30% was waived from the bill. A true bargain!
The food was great - except the soup perhaps - while the service was really, really bad. The managers pulled a long face whenever she came by, and was not very polite when i tried to redeem the coupon, asked for mustard and mint, or just for general inquiry. I think i heard no 'thank you' throughout the night from anyone from the crew too. I do not mean everyone have to be smiling with their teeth visible no matter how tired they might be but theres something so basic and simple that one working in the F&B industry should never forget and miss. While i would happily pay $188 for the rack of lamb as it was wholesomely delicious, I did not think they deserve $64 service charge.
In short - I got ample reasons to come and not to come a second time. The food urged me to go as they were truly delicious, while the bad and inhospitable service deterred me from visiting again. Now that depends on my mood on the day of visit I guess - and i should not risk pissing myself off here at 798 on a already-shitty-enough day. Or maybe I should stick to J.A.R. in Central where the staff were super-friendly, helpful and nice during our previous visits.
张贴