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2012-05-09
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A friend had mentioned wanting to come here for a while now. Since the semester is ending it was nice to have a little break and four of us decided to go out and grab afternoon tea here. I got there after my friends were seated, and they had ordered the 2 High Tea sets, which had a combination of savory and sweet items (these were supposed to be served separately, savory first and sweet second). The High Tea sets were $315 each, with the additional 10% service charge. The price wasn't too bad, a
I got there after my friends were seated, and they had ordered the 2 High Tea sets, which had a combination of savory and sweet items (these were supposed to be served separately, savory first and sweet second). The High Tea sets were $315 each, with the additional 10% service charge. The price wasn't too bad, and we were excited to try everything.
But we were quickly disappointed...
We were seated outside, which overlooked Cafe Landmark and the rest of the mall. However, upon ordering and paying for our sets, they told my friends which table to go to, but did not even bother to show the way to the table! The table itself was placed really interestingly and was not a very comfortable placement for four people. One friend was against the glass window while my chair was on both the carpeting and the tile floor---it just seemed that they didn't seem to consider the comfort of customers while designing the seating arrangements.
When the food and tea came, space was quite limited. We were not impressed by the presentation of the savory part of the tea set. They had put both sets onto one tray-- cramming all the scones in the middle and making it seem unattractive.
After a while, we were still eating our savory items, and they pushed two trays of sweet items onto our already-crowded table. We chose not to argue about this, but quickly finished the savory dish and gave them the tray. I asked them to provide us with a plate change, for our plates were full of jam and crumbs from our savory dish. They seemed to react very slowly to this request, but reluctantly complied.
Throughout the meal, there were no signs of servers anywhere. I know we were seated outside, but they could have at least checked in on us once or twice, given us tea refills, cleared our table, etc.
OH! Another disappointing part was the tea. Clearly, one of the most important parts about afternoon tea is the TEA itself. The tea they served seemed like regular Lipton tea. We weren't too surprised to see two teabags floating in our teapots upon opening them to check our drinks.
I hate being so negative, but I honestly don't understand what the hype is all about and this experience is not worth the price! Why pay for atrocious service, small portions, and average taste? Until they show some improvement, I will not be coming back anytime soon.
张贴
