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2024-04-21
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Visited with a friend on Saturday 20 April 2024 noon time. Thought at that time greeted by a non-Chinese speaking female server and shown to a table of 4 by the window, turned out she was greeting and showing the table to the expat party of 2 behind us, and asked me and my friend to take a small table for 2 near the entrance door. When realising there wasn't much air conditioning around that assigned table, I asked if we could take a table a bit inside but was told by the very same female serv
When realising there wasn't much air conditioning around that assigned table, I asked if we could take a table a bit inside but was told by the very same female server those are for parties of 4 and 6 (when obviously there were other tables for 2 near the kitchen/bar area which had better air conditioning around).
At the end we were assigned to a cramped table in the middle section (which turned out was barely enough for our two lunch orders, a side dish and drinks) with other customers around while there were many empty tables around. Nevermind. We ordered and started eating but the said female server kept passing behind and bumping into my chair when serving orders and attending to the expat party of 2 without any apologies.
The food was good (as they always are given this is not our first time visiting) and we never had complaints with the service we received in the past, just this time has totally ruined the experience.
By the way, when we are leaving after finishing our meals, I noticed the empty tables I saw before remained empty and the expat party of 2 entered right behind us was seated in a bigger table for 4.
Me and my friend are local Chinese speaking fluent English and it is simply appalling we were being disregarded at the entrance and treated so differently and "second class" to their expat patrons by the very same non-Chinese speaking female server.
张贴