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2011-07-12
25 浏览
The food was very good and did not disappoint at all. Unfortunately service is an area that requires much improvement. They have a very young team of inexperienced servers and the restaurant manager just isn't doing his job. The young servers try hard but aren't given any guidance. Our side dish didn't arrive with our mains, and arrived 20 minutes late... even though we'd warned the server that they may as well cancel the side dish order as we'd finished our mains... it still came out of the
The food was very good and did not disappoint at all.
Unfortunately service is an area that requires much improvement. They have a very young team of inexperienced servers and the restaurant manager just isn't doing his job.
The young servers try hard but aren't given any guidance. Our side dish didn't arrive with our mains, and arrived 20 minutes late... even though we'd warned the server that they may as well cancel the side dish order as we'd finished our mains... it still came out of the kitchen.
They struggled to open a bottle of wine, managed to pour some of it over me and the table. When we arrived on a Wednesday evening 8:30ish and asked for a table, they weren't busy. We were shown to a table right next to the kitchen with a view of the entrance... not good. Asked to be moved to a window seat. They hadn't laid up a number of tables at the far end of the restaurant next to the windows which is just laziness.
Such a shame as the food is good but the lack of experience and guidance for the servers is letting the place down.
张贴