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2020-05-19
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Despite hitting almost all the marks with the food, Kashiwaya needs to improve the professionalism of its wait staff.The food at Kashiwaya was wonderful. All the dishes were crafted meticulously and the flavors played well off of each other. 八寸 was easily my favorite dish of the night - the asparagus tofu was really light but still left behind a very strong and memorable fresh taste of spring. I also found that the vegetables, fish and sashimi were so well done that the wagyu beef (钵物) paled in
The food at Kashiwaya was wonderful. All the dishes were crafted meticulously and the flavors played well off of each other. 八寸 was easily my favorite dish of the night - the asparagus tofu was really light but still left behind a very strong and memorable fresh taste of spring. I also found that the vegetables, fish and sashimi were so well done that the wagyu beef (钵物) paled in comparison, when it is usually the highlight of the meal for me. The soymilk sauce that dressed the wagyu was incredible - savory beef flavors with underlying sweetness of the soymilk. I wasn't a fan of the fried baby ayu fish (焼物) however. The freshness of the fish was overpowered by the batter and it was a bit bland to me.
However, despite the high quality of the food, the service left something to be desired.
As Kashiwaya is a small restaurant, it was rather easy for me to overhear the wait staff’s conversation off to the side, which was about bra size cups and what the waitress's cup size is. There's a place and time for that conversation and it was not during working hours at a fine dining restaurant while customers are present.
Another thing that was off the mark was the way our waiters served us. It was very casual to the point of almost being lazy. I also noticed in the corner of my eye that a waiter took his phone out.
Perhaps I'm being too sensitive about the service but at a 2 Michelin starred restaurant, I'd expect the service to at least reflect the price.
The chef came out from the kitchen and escorted us out to the lift, which was a nice touch.
Overall, it was great food that was unfortunately marred by a less-than-professional wait staff that contributed to a less-than-stellar dining experience. Regrettably, whenever I now think of Kashiwaya I will first think of the service, rather than the food.
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