New York Fries (已結業)

I went there during sunday afternoon 2 weeks ago, after about 20min of queuing & waiting. I got my cup chips. but disappointed because the chips were not crispy and indeed very oily and soften. were the staff missing some procedures in producing the chips?! they mentioned they would normally deep fried the chips 3 times in order to make them crispy. I wonder they would keep such guideline during the busy hours.