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2022-08-19
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To be honest, food here are quite good quality. But this review is mainly written for the services provided.1. Set Lunch (available from Monday to Friday 11am-3pm) Buy 3 Get 1 Free offer is only available for FOUR persons seated but the restaurant did not mention to consumer before the order made (I went with parents, three people in total). This totally violates the Trade Description Ordinance (TDO) under HK policy. The TDO prohibits specified unfair trade practices deployed by traders against
1. Set Lunch (available from Monday to Friday 11am-3pm) Buy 3 Get 1 Free offer is only available for FOUR persons seated but the restaurant did not mention to consumer before the order made (I went with parents, three people in total). This totally violates the Trade Description Ordinance (TDO) under HK policy. The TDO prohibits specified unfair trade practices deployed by traders against consumers, including false trade descriptions of goods and services, forgery of trademarks or the false application of trademarks, misleading omissions, aggressive commercial practices, bait advertising, bait-and-switch and wrongly accepting payment.
2. The lunch set menu mentioned "Add On" for starters. It usually means some extra thing to add on for the set. According to the waiter, he means if you enjoyed the "add on" and you won't be allowed to have the set soup/ salad. From my view or general understanding, this is sort of upgrade instead of extra add on. These wordings are also not match with "choose any 1 " for dessert part, which shall be "add on dessert" as well.
At the end, we were trying to advise nicely the confusuion and suggest the ways for better menu presentation. The staff said you could have asked earlier before making decision.
NOT RECOMMEND ANYONE TO GO AGAIN.
总括而言,午市套餐买3送1,条款细则无标明,影响消费者决定,属违犯商品说明条例;餐牌文字极度混淆不清,有待改善;服务态度,不要有任何期待。
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