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2014-08-26
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The first impression was not good. We were greeted by a HK girl who choose to speak in English but we were obivously from Hong Kong and we were not speaking in English. She asked how many of us we were and if we wanted drinks dinner or desert when the place is clearly set up for drinks and little snacks only, its not like you are going to felix. She then told us to wait in front of the enterence for god knows when; when is 30 degrees outside with ac water dripping on your head.My friend also spo
She asked how many of us we were and if we wanted drinks dinner or desert when the place is clearly set up for drinks and little snacks only, its not like you are going to felix. She then told us to wait in front of the enterence for god knows when; when is 30 degrees outside with ac water dripping on your head.
My friend also spoted her speaking cantonese to other customers. Not very welcoming and not very professional way of handling customer.
We then decided to be not in the spot for the ac water and move to the side of the resturant. We were sitting on the beach chair folded outside wondering if we should be eating outside and the HK girl gave us rather confusing advice about if we eat certain food outside it would be served in a paper box and not on a plate which wasnt a real problem just that we dont know what food they would serve and there was no menu sticking outside indicating what they would be serving.
We were quite confused until one of the more senior member of staff guided us that the customer inside is already having desert and suggested that we should wait and dine in house. We were content with the service and advice, hence we waited for another 5mins then we got a table at the bar.
The food was acceptable, but nothing to scream about. The price is not unreasonable but I think the food does the price justice. For this price and portion, you expect the food to be good. And somehow find the desert colum misleading, I thought there would be green tea ice cream and condense milk ice-cream instead it was a sweet bun burger with green tea ice-cream(burger) with condense milk on the top.
However, the food was served slightly behind. At 10pm there was only 4 customer with 10 staff, might come across slightly intimidating if you were eating alone. Seems the staff itself was confused with the product and whats going on.
We found the manger and the barman to be quite friendly.
Slightly pretentous place which it would do a lot better if everyone is carrying the same welcoming and customer orientated attitude.
Would I return to this resutrant. Ya, may be. If I have visitor in town looking for slightly unique snack experience. But I was quite appalled by some staff there.
张贴