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2021-09-21
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Crust should probably top my 2021 list for the restaurant with the most incompetent staff. Before I came, I had heard a few things about this newly opened place, but even an expectation of nothing was surpassed. Everything went wrong during our meal, from the waitresses and/ or the kitchen getting our orders mixed up with a Dining City menu, to our main course coming in before my severely delayed appetizer—and the bread coming after the main course, to the team marking my attendance as a no-show
And I have not been to a restaurant where tables are so clustered together for at least a year and a half. I have my reservations about whether the place adheres strictly to social distancing requirements (but this is just speculation), especially as nobody checked my temperature (nor my partner’s, when he arrived 10 minutes later and waved a dozen times in front of a thermometer that was either broken or not on) nor asked me to scan a QR code or leave my details. There is a lot of staff here, and some are helpful without an attitude, but they appear haphazardly and seem to have no clue how their work fits with the rest of the team. Management is practically non-existent from the perspective of a seasoned diner. Crust is obviously not a mom-and-pop. Paying diners should not have to deal with such amateurism, regardless of how pretty they make their tiles.
As far as food is concerned, I’ll just say that nothing was remarkable on our visit, and one particular dish—a tuna carpaccio—was offensively unfresh. Obviously having come here once only limits the dishes we could try and comment on, but given the state of their management we cannot afford to waste another meal here (we didn't even have our dessert that was included in our set). So you’ll have to trust us that coming to Crust is a truly risky endeavor. I am already feeling terrible about the next person who walks in. If you’re in Wan Chai and absolutely need to eat something continental European without too much notice, there are still plenty other better options.
Food Rundown
Only a Brunch menu is available on weekends. It came down to $518+10% for us per person.
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Someone just came to cut the herbs with scissors and left without an explanation about what it was for (we assumed bread) or when the bread would be ready. Well, we didn't get to try it, because by the time the bread had finally arrived we were halfway through our final course.
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This was appallingly unfresh. I have no idea why they thought they could serve something like that. The fish itself was bitter and a bit foul.
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Not a terribly Neapolitan dish. But anyway, I have no idea why they drizzle so much olive oil on avocado mash—given that avocado is pretty much fat itself. Or did the chef mean to shoot the oil over the greens and missed, because there was absolutely no seasoning on the spinach (which by the way didn’t even seem washed)? The smoked salmon was fine, but ordinary. And while I actually like bread to be dry and hard, their bread was so hard it literally broke my jaw when I was trying to chew the skin.
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This was the only decent thing we had on the day. The fish was sizeable and aromatic, with the lemon and herbs working well together, but for seabass it wasn’t as moist and buttery as I had hoped. Osteria Marzia makes the exact same thing better, and we don’t have to squeeze the big plate on a table that can’t fit it. And we actually get Black Sheep hospitality there.
张贴
