49
24
15
餐厅: Trafalgar
资讯:

为鼓励食肆透过提供食物份量选择和采取减少厨余措施，与顾客共同从源头减少厨余，环境保护署推出了「咪嘥嘢食店」计划，参与食肆如符合评核准则将获「咪嘥嘢食店」认可资格和获发「咪嘥嘢食店」的标志及标贴，以供张贴於店舖内和宣传，供顾客识别。此计划全年均接受申请，申请费用全免。

详情可浏览：https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign
等级1
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Mr. Dee R.
2019-08-18 2988 浏览
Floor service absolutely terrible. We made a reservation for 11 people via chope at 7pm yesterday at their lockhart road branch. Staff couldn't find the reservation on your system, the good thing is we still came early and seats are still available for arrangement. We could've let it go since its just a small issue, but seeing your staffs that are incapable of handling such simple tasks leads to disappointment. One of our friend ordered a coke and apparently the glass's stem broke once it was li
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Floor service absolutely terrible. We made a reservation for 11 people via chope at 7pm yesterday at their lockhart road branch. Staff couldn't find the reservation on your system, the good thing is we still came early and seats are still available for arrangement. We could've let it go since its just a small issue, but seeing your staffs that are incapable of handling such simple tasks leads to disappointment. One of our friend ordered a coke and apparently the glass's stem broke once it was lifted. We called for table service, and your staff just stared in awe asking how did it break. In shock, the other staff came in with the phrase "what the f*ck...how". Instead of cleaning up immediately, they're still figuring out how the hell happened. YOU DON'T TALK ABOUT THIS IN FRONT OF YOUR GUESTS. My friend and I just can't bare to watch and just told the both of them the glass could've just came from a hot wash and you guys poured ice on it. Clearly shows that these guys "lack F&B experience and training". 

Giving complimentary peanuts with the phrase "these are free" are completely unnecessary. Know when to entertain and communicate and know when to give space. Be more attentive to your sections assigned especially on a non busy time.

(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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用餐日期
2019-08-17
用餐途径
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