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2012-12-24
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Was there in the morning hoping to have a good start with a nice breakfast with a certain confidence since I had been there a few times already in the past, and so I also know the menu that is the same since they open.First, I think that the waitresses should learn several things before taking on the job-1- Smile (it makes the guests feel good, relax and happy)-2- Learn to understand and speak a reasonable level of English-3- Know the menu and the food they serve included the ingredients that go
Was there in the morning hoping to have a good start with a nice breakfast with a certain confidence since I had been there a few times already in the past, and so I also know the menu that is the same since they open.
First, I think that the waitresses should learn several things before taking on the job
-1- Smile (it makes the guests feel good, relax and happy)
-2- Learn to understand and speak a reasonable level of English
-3- Know the menu and the food they serve included the ingredients that go in the food and food item options
-4- The customer is always right
Second, I think anyone who pretends to be a chef and wants to wear a chef’s jacket, should at least know how to cook an omelet
Arrived in the morning, only 2 tables at that time, ordered 2 omelets, one will all ingredients listed on the menu, and the other with ham and Swiss cheese only and well cooked, together with 2 black coffees.
The waitress acknowledged the order by picking up the menus, without thank you, without repeated the order, without asking if we wanted the salad and fruits on the side (as mentioned on the menu), she left so fast that we had to go to the bar to make sure we’ll get the fruits (good on us as she said she ordered the salad on our behalf)
15 minutes, and one order of egg Benedict on a table (arrived after us), next to us, later, our 2 omelets had still not arrived. After checking with a lovely “2 minutes” flying across the corridor, our 2 omelets finally arrives.
One well done on the outside and seriously uncooked inside, and made with unevenly bitten eggs, resulting in slimy uncooked egg white in the center, and so little cheese I could not taste anything. Ah I forgot, the chef had also forgotten the salt and pepper.
The other one, the one that supposed to be with ham and Swiss cheese, came without ham and without cheese.
Called the waitress who goes to the kitchen, comes back to the table, with the plate and says the chefs said there is cheese and place back the plate on the table as if “that’s the way it is just eat it”. No we said, please make one with Swiss cheese as asked, so the plate goes back and comes back with the same result as the first one.
So, we call the waitress again, and tell her there is no Swiss cheese in that omelet, so she comes back with a ramequin of parmesan cheese, and tell us we can add some more if we want, but that is PARMESAN not SWISS CHEESE….ah sweet cheese she says…..ok we just gave up, and eat. We had this request before; this is why we ask again. Finally she admits that she did not ask the chef properly about the Swiss cheese, or maybe I guess when the chef who cannot even cook an omelet, heard sweet cheese he thought she’s mixing up things and just did not bothered.
Well just to say this was almost certainly my last visit at LGB…..the management should change the chef for sure and then train the waitresses better….
The coffee was nice though!!
张贴