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2015-09-16
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This is the kind of restaurant which rests on its view to attract patrons. And the view is fantastic: only the Peninsula helicopter pad interrupts the harbour sights, there are interesting perspectives on the K-11 building, and the island looks great from this high floor. Also on the plus side, comfortable lounge banquettes, an attractive oyster bar, nice jazzy music mix. We were a party of 6, wanting to try the place out. We all went for the set lunch options (ranging from $160-200 depending on
We were a party of 6, wanting to try the place out. We all went for the set lunch options (ranging from $160-200 depending on the main selected). We agreed that the food was quite tasty - caesar salad entree well exectued and attractive, prawn entree got a positive review from those who had it. For the mains, the writer opted for a roll of chicken, roasted with a crust - very tasty. This came with a mouthful of mint salad - no vegetables or sides included. Others went for pan-fried sea bass ("a bit fatty" said one diner), which came on a small salad bedding. One person opted for steak, which came well-done (although she had requested rare).
Where the place fell down totally was in the service. The restaurant was not crowded, but it was constantly difficult to attract attention from anyone on staff. The prawn entrees arrived well before the salads, and had clearly been plated up, then stuck in the refrigerator (film of condensation on the plate proved this). Those who ordered prawns waited for the other entrees, but then had to start, and were nearly finished before the rest of the party had received its dishes. Two mains came wrong and had to be sent back - no apology from the staff for that - so we had to wait again. Coffees were ordered, then didn't come until we chased. Five beverages came but no hot water for one person's tea - we had to ask twice for that. Plain water refills just didn't happen. After I requested the bill it was presented to the wrong person at the table.
You get the idea - the restaurant is basically inattentive to the customers' needs. And for a set lunch in TST it is not cheap. I expected better form.
张贴