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2017-06-26
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This is the first time I'm commenting in OpenRice.Around several weeks ago, I made a reservation in this restaurant to celebrate my first year anniversary with my boyfriend. The booking time was 6:45 pm, but when we arrived at the restaurant entrance punctually, it was closed! There were two other couples also waiting impatiently at the front door at that time. On OpenRice, it says the restaurant supposedly opens at 6:00 pm, and it was already 7:00 pm! When we called the restaurant, it was dire
Around several weeks ago, I made a reservation in this restaurant to celebrate my first year anniversary with my boyfriend. The booking time was 6:45 pm, but when we arrived at the restaurant entrance punctually, it was closed! There were two other couples also waiting impatiently at the front door at that time. On OpenRice, it says the restaurant supposedly opens at 6:00 pm, and it was already 7:00 pm! When we called the restaurant, it was directed to the answering machine, and the voicemail mailbox was full!
Ok, I understand perhaps the restaurant was out of business, or the boss had to run away from its creditors, or there were urgent incidents that occurred within the family or something. But at least you should contact those who have made reservations to let them know, or make some announcements on the OpenRice or Facebook pages. This way, we'll have time to book other restaurants.
Since it was already 7:00 pm at that time, it's not easy for customers to find alternative restaurants nearby, especially on a Saturday night. And I wanted to give my boyfriend a surprise, and lo and behold, I was the one who got surprised when I saw the restaurant was closed (and thousands of profane words popped in my brain).
Such irresponsibility is not acceptable. From now on, no matter whether I book anything (restaurants, hotels, events), I'll call the venue on that actual day to triple confirm they haven't run out of business yet!
第一次在Openrice留言。
提前几个星期就预约了这间餐厅，庆祝我同男朋友的周年纪念。预约时间是6:45pm，但当我们准时到了门口后发现，餐厅没有开门！当时门口亦有另外两对情侣站在门口等。前提是，餐厅的营业时间是下午6点开始，我们那时已经是7点！！！打电话餐厅没人接听，留言信箱满。
ok，我可以理解可能餐厅已经执笠，或者经理老板跑路，或者家里发生大事来唔到，whatever。但是，唔该你打个电话通知一声已经订位的客人，或者openrice、facebook告示出来。这样大家会有时间预定其他餐厅！
已经7点，你要客人临时在附近找家餐厅是不容易的ok？因为是星期六！而且是给男朋友的惊喜！现在临时临急也很难找到合心意的餐厅，仲惊喜彩虹咩！只想讲f！此处省略一千字⋯
这种极度不负责任的餐厅相信无论之后去边都唔会成功。此后，我预订任何事情，餐厅，酒店，我都会在当天打电话确认佢地未执笠！
张贴