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Terrible customer service
2017-11-04 2311 浏览
AMC Admiralty place does not care for its customer. Had an issue here but got a quick email reply fobbing me off. Sent 5 emails to try and get matter resolved properly all were ignored. Then telephoned and spoke to Julie she refusedto connect me with a manager but promised a callback which never happened. Rubbish customer care. Management ignore issues and do not take responsibility for problems that occur and treat customers who complain as if they did not exist and just delete their emails.
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AMC Admiralty place does not care for its customer. Had an issue here but got a quick email reply fobbing me off. Sent 5 emails to try and get matter resolved properly all were ignored. Then telephoned and spoke to Julie she refusedto connect me with a manager but promised a callback which never happened. Rubbish customer care. Management ignore issues and do not take responsibility for problems that occur and treat customers who complain as if they did not exist and just delete their emails.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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环境
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卫生
用餐日期
2017-10-20
用餐途径
堂食