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TERRIBLE CUSTOMER SERVICE
2018-06-22 1163 浏览
So my friend just called and attempted to cancel the reservation tomorrow due to a severe medical issue, with a medical certificate from the doctor, yet they insist that we can’t cancel and we have to still pay if we cancel, honestly can the service be anymore terrible than this? My friend literally is still suffering from diarrhoea and was advised by the doctor to eat clean, we tried to postpone, not even cancel the appointment and yet all we have from them through the phone was a strict NO, yo
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So my friend just called and attempted to cancel the reservation tomorrow due to a severe medical issue, with a medical certificate from the doctor, yet they insist that we can’t cancel and we have to still pay if we cancel, honestly can the service be anymore terrible than this? My friend literally is still suffering from diarrhoea and was advised by the doctor to eat clean, we tried to postpone, not even cancel the appointment and yet all we have from them through the phone was a strict NO, you have to still pay. I totally wasn’t expecting such shitty service from a restaurant like VEA.

(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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