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2022-05-31
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The service we received from a restaurant boasting good quality food at the current price range was mediocre and below our expectation. I would like to give you a few examples.1. After taking our order of an appetizer and two pastas, we were suggested, twice, to order a secondi, as "what we ordered may not be enough". Having dined at many fine restaurants in Hong Kong and Italy, we have not come across comments like such, which amazed us. Did the waiter think he knew about our appetite? Did he a
1. After taking our order of an appetizer and two pastas, we were suggested, twice, to order a secondi, as "what we ordered may not be enough". Having dined at many fine restaurants in Hong Kong and Italy, we have not come across comments like such, which amazed us. Did the waiter think he knew about our appetite? Did he assume that we came to the restaurant with an empty stomach? And what was the point to suggest again after the first time? Finally, if the two pastas at a price of $150-200 each did not satisfy the appetite, was it the responsibility of the restaurant or the customer?
2. We appreciated the effort to change our plates as a new course arrived. But we were not sure which school of etiquette it was to ask my wife and I to hold the utensils up with our hands while plates were being changed. This was again, an eye-opening experience after dining at restaurants here in Hong Kong and abroad. Perhaps a formal education for this particular waiter could steer the overall service of the restaurant in the right direction.
3. After paying for the bill and placing the pen on the table, I was asked by that particular waiter to return the pen to him. For the third time, an entirely new experience to us. Did we attempt to take the pen away so that the waiter had to ask us to return the pen to him? Was he paid for his job? Couldn't he just take the pen which was placed on the table within arm's length?
张贴