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2021-05-17
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To be fair, I really like their Terrace area and the chill vibe, everything is cheap here, don’t expect the food is any good, basically u get what u pay. (This is gonna be long, skip it if u don’t wanna read 😂 I don’t wanna be petty, but I was really fed up ) Their service was terrible, I would say this is the worst dining experience in my whole life. First of all, none of the staffs were friendly or attentive.. which I kinda expected from the comments I heard before. You have to wave forever fo
(This is gonna be long, skip it if u don’t wanna read 😂 I don’t wanna be petty, but I was really fed up )
Their service was terrible, I would say this is the worst dining experience in my whole life.
First of all, none of the staffs were friendly or attentive.. which I kinda expected from the comments I heard before. You have to wave forever for someone to come, which is fine... is a cheap place, I just treat it as “cha Chan teng” ..
What really bothers me a lot was their horrible attitude and inconsistent management.
As their table setting were in free style like food court, u get your own seats when u see there is vacancy. We were 6 ppl by that time, so we grabbed two tables and put them together. (They open till midnight, so it implies they are type C restaurant, which can sit up to 6 guests each table, I even called the health department to clarify my understanding of the law is correct) so we just sit together by the group of 6.
But apparently none of their staffs seem really know about this law...
One of the staffs came to us and said we can’t sit like this, need to separate two tables, even I explained the law to her, she seems confuse and didn’t believe.. ok nevermind, I don’t wanna be the annoying customer here, coz we will have two more fds coming, we have to separate 2 table for 8 guests anyways, I accepted the request to separate.
But I asked her if we can keep the tables together if we add a partition in between? And she said ok, and even brought us a plastic partition to put it in between of the two tables.
After awhile, the other staff came with a really rude attitude, told us to separate our table , I said the other staff told us is ok to sit together with the partition, she said no, need to separate the table by 1.5m.. ok , whatever, we separated and took away the partition coz it wasn’t there originally anyways
The 3rd staff came after awhile again.... this one is the worst one with unacceptable rude attitude, he almost yelled at me, he said “put the partition back” I explained to him the other staff let us sit like this and we already had our tables separated 1.5m, which no need to put the partition back.. and he was like “This is the law, if u don’t like it, go ask the government” i was like I’m sure if our tables already separated with distance we actually no need to put it back, and I look around all other tables near us, no other tables need that partition . And he literally yelled at me said this is the law.. Dude, u told me to ask the government, and I really did! Haha ... (I asked and confirmed that separate two tables by 1.5 m OR partition, either one, u don’t have to do both! ) I don’t know why they keep picking on us.. I was so frustrated about it.. maybe coz we were not Caucasians so we don’t have the privilege? Coz I don’t see they bother other tables, and some tables were extremely close without partition..
one staff even told my fd that customers need to take vaccine shot to sit till 12am, which is false too! This requirement only apply on the staffs who work in the restaurant, not the customers. the one requires the customers to take shots too is to sit till 2am and up to 8ppl... gosh... give me a break
They have sections for 6-8 group, which is not necessary in their case. They mixed up with the rules of type C and D restaurants, the section thing is for type D restos which is open till 2am and up to 8 guests, the requirements were all staffs got two vaccine shots after two weeks, and customers got first vaccine shot. Type C restaurants like them actually no need divide in sections. They can accept all groups up to 6 ppl and sit till 12 am no matter there customers got shots or not!
I think the management team of the whole restaurant is really messy, they have no clue about the new policy and requirements from the government. They actually were confused about the policy themselves and yelled at me this is the law 😂😂😂 and apparently the management didn’t brief the staffs about the policy, seems each staff has different interpretations and understandings about the “law” ..
each staff was saying different things, I don’t mind if they told me that’s their restaurant’s own rule, but please at be consistent. 1 staff told me ok with this, and the other staff came to me and say no... and some customers were allow to sit without partitions , and we can’t? Gosh.. so inconsistent.. and u expect me to accept this?
and with such rude attitude .. totally unacceptable ..
and the funny thing is this is not the company rule, is the “law” they thought they were obeying, and their interpretations were completely wrong 😂 and yelled... 😂
I hope U see this post and clarify with your staffs. And if u don’t believe me, please call health department to check.
$300
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