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2023-10-23
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Visited the bakery around 7:30pm today and had an unpleasant experience. I specifically pointed out the short baguette I wanted, but the staff handed me the longer one. Even when I clarified my choice, instead of a simple apology or correction, she pointed out rather impolitely that she had asked me before. It's important for service staff to listen to customers' needs and respond with courtesy, even if there's a misunderstanding. I was hoping for a better experience from a bakery of this reputa
今天大约在晚上7:30到访该面包店,但遭遇了不愉快的经历。我明确地指出我想要的短法棍,但店员却给了我较长的那一根。即使当我澄清我的选择,她也没有简单地道歉或更正,反而以不礼貌>的方式指出她之前已问过我。服务人员在聆听顾客需求并以礼貌回应时,即使有误解也很重要。我原本期待这家有名的面包店会有更好的体验。
张贴