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2014-01-07
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My wife and I went to Isola the first time 3 years ago for dinner and had a wonderful dining experience.We went back for dinner again about a year and a half ago and felt that neither the food nor the service was as good as the first time but we chalked it up to an 'off' night.We went back this past Sunday for brunch, this time with our 3 yr old son.First of all, they don't have high chair. When I made the reservation, I clearly indicated I want a baby chair and the person didn't tell me it was
We went back for dinner again about a year and a half ago and felt that neither the food nor the service was as good as the first time but we chalked it up to an 'off' night.
We went back this past Sunday for brunch, this time with our 3 yr old son.
First of all, they don't have high chair. When I made the reservation, I clearly indicated I want a baby chair and the person didn't tell me it was not an option.
We ordered a pasta for the baby, fish + soup set for my wife and buffet + risotto for myself.
To our pleasent surprise, the pasta for the baby arrived by the time I had walked over the the buffet and brought some apps. Soon I found out why--the pasta was simply undercooked. al dente is one thing, doughy & hard is another.
We called our waitress and said its under cooked and she apologised and took it away and within a minute, brought another one. And it was just as bad.
Then came the risotto--it was just as undercooked. Basically hard rice.
On the plus side, both my wifes soup and fish were good.
I called the manager and sent both the pasta dishes back. I don't think anyone in the kitchen is capable of cooking any types of pasta.
They charged me 378 for the app buffet which I think is a total rip off as you can get much better buffet for the price. some cold cuts and cheese and a few salads and deserts don't warrant that price imho.
All in all, I think this was the worst dining expereince I have had in my 4+ years in HK. I have never sent back one dish, let alone two and still got stuck with a bill for 9xx HK!
张贴