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2011-12-28
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Food was good but the service was horrible.Got there at 1145am, before the lunch rush and our food came out 45 minutes later! We don't have a 2 hour lunch people!We saw a few people sit down after us and got their food BEFORE us. And they never told us that it would take a bit long or apologize until we asked them. That's the first rule of customer service, at least acknowledge us and tell us what's going on.The food came and that part was good. Or was it the fact that we waited so long, and
Got there at 1145am, before the lunch rush and our food came out 45 minutes later! We don't have a 2 hour lunch people!
We saw a few people sit down after us and got their food BEFORE us. And they never told us that it would take a bit long or apologize until we asked them. That's the first rule of customer service, at least acknowledge us and tell us what's going on.
The food came and that part was good. Or was it the fact that we waited so long, and that made the food taste better
We had the
Tom Yum Kung soup - tasted like its supposed to be, thai soup
green curry with chicken - tasted good, fresh,
neck meat - this was prob my favorite.
I emailed the management to complain about the long long wait time and he just blew me off saying that "lunch time is a busy hour"- and did not offer to make it up. I replied by telling him we'll go elsewhere for our thai food since we don't have a 2 hour lunch break.
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