I wasn't even thought of writing a review about a fast food chain, but from what I experienced, I have no doubt need to share. 😒
Seeing the majority reviews from this restaurant were poor in both food quality and service, I had to say I cannot agree more.😕
I was spending my Friday breakfast here ordering shredded ham macaroni without corn, serving with fried eggs and toast. Food took more than 25 minutes, while restaurant wasn't even fully occupied. I still patiently waited without a complain. Once food was ready, I went to pick up. The ham macaroni was served with loaded corn. 😒I immediately notified the staff with the receipt proof of asking for no corn. She agreed to re-do it but promised that would take less time. I took the fried egg and toast back to seat while waiting. Eggs were cold, not even room temperature. Toast wasn't even toasted and seems served directly from package😒. It took another 15 minutes for just a bowl of ham macaroni but once i went to the counter, they served me a bowl of corn macaroni without ham😡🙄. I again notified the same staff, and she said oh, without an apology. She just scooped all corn and added a spoonful of shredded ham and said done. 😓 Gosh, it took almost 45 mins for a bowl of macaroni but she did it in less than a minute. What even worse was that the whole macaroni was served cold again 😂
Honestly, I didn't even finish half of the food. With this kind of service, food quality and waiting time, it was absolutely madness. Seriously, what if I was in rush? 🙄😡