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| Restaurant: | TeaWood Taiwanese Cafe & Restaurant |
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| Info: |
To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.
For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign
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Opening Hours
Today
07:30 - 22:00
Mon - Sun
07:30 - 22:00
*last order 21:30
Above information is for reference only. Please check details with the restaurant.
我前日朝早去咗新港城，見到茶木冇乜人就去排隊。我遇到一位女侍應，服務很好，要數次改單都保持專業，又會為客人推介邊一款食物。佢嘅招待有禮，令我留下深刻印象，希望可以保持住！
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以前食過其他地方嘅Teawood都ok嘅＇今日經過馬鞍山就來這間Teawood下午茶，點知中伏。好差嘅服務態度同埋好劣嘅食物質素。叫個紅棗羗茶，來了羗母茶，我話唔係我叫嘅紅棗羗茶，跟住個侍應哥哥話呢杯就係，咁我話冇紅棗，佢話紅棗賣哂。侍應哥哥仔拎碟鹽酥鷄嚟我張枱，好似行過咁隨便放咗落枱角落頭，完全冇禮貌冇心做好服務行業。嗰碟鹽酥雞更經典，全部細細粒，基本上係雞皮炸粉居多，只好放棄唔食。一個下午茶咁都要收$60，仲要加一，仲要冇食物質素、冇服務。應該唔會再嚟喇！
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服務態度差！食物等超耐！兩件Pancake嘅所謂蛋糕，落單話要製作15分鐘，已經提早落單，由主食剛剛到嘅時候叫可以上甜品，結果餐飯食完個蛋糕都仲未到！再追單，都等多40分鐘先到，足足要製作成個鐘有多！揾侍應追單，侍應服務態度極敷衍！追完單等咗15分鐘，再問返同一個侍應追咗單未？佢竟然問我追啲乜嘢！走埋去櫃枱問個經理，個蛋糕仲要等幾耐先到？剛剛遇到個蛋糕出，經理就答啱啱出啦，唔使追！經理嘅態度又係極差！香港食肆冇生意，就係俾你呢啲人做成！
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星期日早餐， 見佢有餐廳外圍坐位， 已經先問侍應可否帶寵物入內食， 短髮化行妝黑口黑面女侍應話可以， 我們才排隊。點知到我們， 侍應帶位去外圍坐位才說狗要坐出去木欄外面， 不準帶入去餐廳， 唔係馬， 放寵物出去外圍木欄外面， 咁就唔好位可以帶寵物啦。黑面短髮女侍應話唔可以，狗袋 只可以放地下， 狗車要放出面，🐶 不可同坐。短髮化妝女侍應態度非常差， 鞋口黑面，冇禮貌。
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由出餐到外賣員送達20分鐘，但係到達所有食物都係凍。茶廳肉燥飯及包$67，牛肉麵單點$97，鹽酥雞，全部炸粉勁細粒$37。飯凍係硬，湯麵凍咗，個湯又油膩，奶茶都係奶粉好甜。外賣加$20。
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