Terrible service/ experience. Would never go back or recommend to friends.
Manager/ staff refused to let us use the Entertainer (a paid app that entitles its users to have buy one get one on main courses). The app clears states: buy one get one for MAIN COURSES. Before ordering, the manager and staff made it clear that the food we ordered (Reshmi kebab and prawn masala) count as MAIN COURSE. But upon payment they said only curry was allow for Entertainer usage.
When we reasoned that we paid money for the App, which states in writing that it's good for main courses, without specifying any exceptions anywhere that the paying customer can see, the restaurant had NO good reply. When we asked for any written proof for the curry-only rule, e.g. on restaurant menu etc, the restaurant had NO good reply. Then how do know if I ordered curry, the restaurant wouldn't make up some "no-curry" rule?! In the end, the manager and staff became quite aggressive in tone.
The only argument the manager had was that we should have told him that we would use the app before ordering... why should I?! I paid money for a product that the restaurant had endorsed and benefited, why should I expect it not to be valid?! And would the first thing a customer say when eating at a restaurant be: hey I'm gonna use my app for buy one get one?! Have some common sense please!