103
49
19
Level3
59
0
2014-06-10 9288 views
一入到黎裝修好西式。。幾靚baby chicken..好香口。。。不過salty 鮋魚吾知點解要用葉包。。。可能純粹靚。。lol好厚肉好新鮮。。爽口天婦羅好脆得黎又無搶左蝦的鮮味sweet photo 帶d芝麻香吾錯三文魚sushi..穩震菜式。。一定好食啦crab sushi吾油膩。。抵讚bloody Mary 第一次飲。。好濃的tomato juice..濃到搶哂main course d 味。。。
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一入到黎裝修好西式。。幾靚
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baby chicken..
好香口。。。不過salty 
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鮋魚
吾知點解要用葉包。。。可能純粹靚。。lol
好厚肉好新鮮。。爽口
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天婦羅
好脆得黎又無搶左蝦的鮮味

sweet photo 
帶d芝麻香吾錯

三文魚sushi..
穩震菜式。。一定好食啦
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crab sushi
吾油膩。。抵讚

bloody Mary 
第一次飲。。
好濃的tomato juice..
濃到搶哂main course d 味。。。
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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Level2
7
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I wanted to take my time to write this review because I feel this place truly deserves a well written and thorough review. I visited Zuma for dinner with my son and a good friend a few weeks ago. We made reservations beforehand so it was really a matter of waiting for Zuma's lady hostess to assign a waitress to show us to our table. For those of you who are not familiar with Zuma, it is situated on the 5&6th Floor by the Mandarin Oriental hotel / Landmark. It is a stunning venue, gorgeous stairc
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I wanted to take my time to write this review because I feel this place truly deserves a well written and thorough review.

I visited Zuma for dinner with my son and a good friend a few weeks ago. We made reservations beforehand so it was really a matter of waiting for Zuma's lady hostess to assign a waitress to show us to our table. 

For those of you who are not familiar with Zuma, it is situated on the 5&6th Floor by the Mandarin Oriental hotel / Landmark. It is a stunning venue, gorgeous staircase that leads you from the 6th floor (which is really the entrance to the reception desk) to the 5th floor where the dining tables are. The walk down the staircase makes you feel ever so glamorous and celebrity like - even if you are just a normal person carrying a 2 year old! 
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My friend did most of the ordering as this occasion was a birthday treat to me
I was definitely treated! Before we started eating - I do have to special mention this - I brought my 2 year old son with me. And Zuma is a VERY VERY beautiful and nice restaurant. The chairs were PERFECT for him, they have an extra cushion that serves as a booster seat and he was very very comfortable. And our lovely waitress Annabel (who deserves a special mention because she was friendly and very patient - remember I brought my 2 year old son with me!) gave my son some colouring pencils and a colouring book - so he was very happy. For a beautiful restaurant to also be child friendly - it's just a big big BIG bonus all around!
Zuma Kids colouring book & pencils!
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We started with some Edamame - which is just obligatory when you go to a Japanese restaurant. 
Edamame
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It was then followed by a plate of sliced seabass with yuzu and truffle dressing. Incredible texture and quality of this seabass I have to say, was just like butter. Was so incredibly smooth and silky. I really enjoyed this! 
Slice seabass with yuzu & truffle dressing
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We then had a beautifully presented platter which was fresh sea urchin with kombu dashi and shaved truffles on top. It was very delicate, the platter that it was presented in was stunning - you can tell the chefs in the kitchen are very meticulously trained and have an incredible eye for detail. 
Fresh Sea Urchin with Kombu dashi with sliced truffle
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Fresh Sea Urchin with Kombu dashi with sliced truffle
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Next came our mains which was the Robata platter that consisted of lambchops, chicken skewers, grilled large prawns with a scrumptious large scallop. My son ended up eating the lambchop and he was very happy with it!
Lambchop and chicken skewers from the Zuma Robata platter
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Scallop from the Robata platter
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Prawn from the Robata platter
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If you're wondering what my son ate - he hate the green soba noodles, along with a lambchop and he was very happy!
Green soba noodles
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The next big highlight of the night was the dessert platter. Now here is where Zuma just really out done themselves! All the fruits were all flown in fresh from Japan (beautiful beautiful quality and selection), the details in presentation and the flavours plus the ice cream and the overall effect of this dish was just... i cannot even describe to you. 
Zuma deluxe dessert platter
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Zuma deluxe dessert platter
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I really loved the sesame brittle and the molten chocolate was warm and sensational. You really can taste the quality in the food! 

Overall I had a fantastic food experience - highly recommend to anyone who appreciates fine food, has a great pallete for quality Japanese cuisine or for someone who just wants to feel luxuriously spoiled as I did!
 

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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Decor
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Value
Date of Visit
2014-03-27
Dining Method
Dine In
Celebration
Birthday
Recommended Dishes
Zuma Kids colouring book & pencils!
Slice seabass with yuzu & truffle dressing
Fresh Sea Urchin with Kombu dashi with sliced truffle
Fresh Sea Urchin with Kombu dashi with sliced truffle
Lambchop and chicken skewers from the Zuma Robata platter
Green soba noodles
Zuma deluxe dessert platter
Zuma deluxe dessert platter
Level1
3
0
2013-12-04 14300 views
The service of this place is unbelievably bad from beginning till the end, no matter how good the food was, their service was just not living up to it.  We had a party of 8 people, I arrived 10 minutes earlier just to make sure I welcome all my guests.  First of all, I was being asked to wait by the elevator for straight 10 minutes, not even offered a chair.  Then I was being brought to a table below the staircases, I didn't expect there will be a table below the staircase in a restaurant like t
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The service of this place is unbelievably bad from beginning till the end, no matter how good the food was, their service was just not living up to it.  We had a party of 8 people, I arrived 10 minutes earlier just to make sure I welcome all my guests.  First of all, I was being asked to wait by the elevator for straight 10 minutes, not even offered a chair.  Then I was being brought to a table below the staircases, I didn't expect there will be a table below the staircase in a restaurant like this.  Anyway, that's already enough to start with.. all waiters had long faces, they poured champagne overflowing the glasses onto the table and walked away, without apologies or anything, and they didn't even clean up the table before we asked them to.

After the lunch, we went out to the terrace to have a cigarette and my friend ordered a bottle of champagne, we waited for 20 minutes, but eventually the manager said they couldn't serve us because our time limit of 2 hours for the lunch is over.  We supposed they should tell us when we placed the order but not after more than 20 minutes that we waited and chased, that we finally got an anwer like this.  I was really upset and very embarrassed in front of my guests.

Of course I will never visit this place again, and I won't recommend this restaurant to any of my friends.

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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Date of Visit
2013-12-01
Waiting Time
15 Minutes (Dine In)
Level1
1
0
I posted the complaint below on Zuma's Facebook page as I saw some other customers posting there too, but my post was promptly deleted with no follow up or response whatsoever, which I was not totally surprised given their stuck-up attitude.  So I take my comments to openRice:I am writing to express my disappointment for the service i received at Zuma last night.We started our dinner at 915pm. As usual, the service was not great, but I wasn't too surprised given my previous experiences. The food
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I posted the complaint below on Zuma's Facebook page as I saw some other customers posting there too, but my post was promptly deleted with no follow up or response whatsoever, which I was not totally surprised given their stuck-up attitude.  So I take my comments to openRice:

I am writing to express my disappointment for the service i received at Zuma last night.
We started our dinner at 915pm. As usual, the service was not great, but I wasn't too surprised given my previous experiences. The food was great, no complaint about it. However, halfway through the dinner, I noticed the waiters moving table and chairs around us, and later I understood that they were trying to set up the table for the Halloween party which started 12am. Not only was the moving a bit chaotic and very noise, we were asked twice if they could serve us our dessert when we were still having our last dish on the tasting menu. They meant have your dessert NOW - even though you were still eating your steak. I said no. Anyway, one minute after we finished our main dishes, the dessert arrived. Fine. When we were halfway eating it, there were two waiters who DUMPED the bill TWICE on our table, without us having asked for it and gave us no explanation at all (basically just dumped the bill on our table and walked off). So in the end, we were pretty much chased out of the restaurant at 11ish.
It would be fine if the waiters had explain to us that they needed to close a bit early for set up, but it was pure rude to put the bill twice on our table and tried to force us to eat dessert while we were still eating our steak.
No matter how good your food is, your service doesn't live up to it.  

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Date of Visit
2013-10-26
Dining Method
Dine In
Spending Per Head
$1000 (Dinner)
Celebration
Birthday
Level3
44
0
2013-09-25 10939 views
This place is always full at lunch, not because of the quality of food or service I suspect, but just being full of bankers / lawyers from the Landmark vicinity with clients they want to impress with a well decorated and spacious restaurant with outdoor views. As a warning sign, one rarely sees Japanese clientele here or customers paying out of pocket rather than corporate accounts.On to the food critique...I had the daily set lunch, of HK$450 (!!!) including appetizer (choice of crab salad, tom
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This place is always full at lunch, not because of the quality of food or service I suspect, but just being full of bankers / lawyers from the Landmark vicinity with clients they want to impress with a well decorated and spacious restaurant with outdoor views. As a warning sign, one rarely sees Japanese clientele here or customers paying out of pocket rather than corporate accounts.

On to the food critique...

I had the daily set lunch, of HK$450 (!!!) including appetizer (choice of crab salad, tomato salad or salmon tataki), first course of chirashi don / sashimi / or nigiri, and second course of lamb with edamame puree, grilled sea bass or grilled prawn cold noodles. (You can add $180 to upgrade to miso cod or wagyu beef)

- Salmon tataki: This was actually the best out of three courses, the salmon was fresh, sliced finely and well-grilled to a slightly burnt finish

- Sashimi: Nothing stand-out here and honestly I could get much better sashimi at many of the boutique sushi restaurants in Central or Causeway Bay.  The fish neither tasted particularly fresh nor unfresh; in other words, very mediocre. Tuna was not much better than Sen-ryo type quality

- Second course: My dining partner had the roasted lamb while I had the noodles.  He said the lamb was a bit dry and tough, while my noodles were downright awful.  It tasted like the instant noodles or cold ramen you could get in chain restaurants bathed in a tasteless sauce (not even spicy per the description, or maybe watered down for non-Asian tastebuds). The only good part was the prawns, which were fresh and springy. I had great difficulty even finishing half of the dish

No dessert and no coffee / tea, which are staples of most Central lunch sets.

Not a place I would recommend, even to out-of-towners.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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Date of Visit
2013-09-25
Waiting Time
10 Minutes (Dine In)
Spending Per Head
$500 (Lunch)
Level4
常言道,一道做得好的菜式就是要色香味俱全, 對我而言, 味道是最重要的,但出色的賣相除了能增加食慾外,更能令心情變得更好 (最少我是這樣覺得的,也這樣試過)。Landmark推出了一個名為藝術盛宴的活動, 有13間餐廳會參與其中, 每間參與餐廳會創作藝術菜式,令客人不論視覺上或是味覺上也得到享受。 於星期六的下午,與一眾博客就體驗了其中四間餐廳的藝術菜式,在此 感謝公關的邀請。第一站,是Zuma。剛進店門便見感受到熱鬧但沒有壓迫感的假日風情,場內主要以外國客人為主,氣氛對辦。 原來這個也是適合親子互動的地方,剛進店的左面便有一條通向小朋友玩樂地方小走廊。我們獲安排就坐於一個相當舒適的廂房內。光從賣相而 看,從色澤,光澤,形態,擺位上,也絕對是美輪美奐,絕對是一件藝術品,看到確很難不心動。由大廚Yoshi Muranaka親自詳細的用心解說,雖然沒有每件都吃到,但也吃了好多幾款。吃到了由日本而來的海膽,新鮮而質感幼細,另外也吃到了吞拿魚腩,切得厚身 而油脂甘香洋溢在舌尖上,很滿足。另外鯛魚也是相當新鮮。廚師也為我們準備了另外一款的魚生, 要留意的是這不是在藝術盛宴的菜式中的。這款魚生切得
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常言道,一道做得好的菜式就是要色香味俱全, 對我而言, 味道是最重要的,但出色的賣相除了能增加食慾外,更能令心情變得更好 (最少我是這樣覺得的,也這樣試過)。Landmark推出了一個名為藝術盛宴的活動, 有13間餐廳會參與其中, 每間參與餐廳會創作藝術菜式,令客人不論視覺上或是味覺上也得到享受。
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於星期六的下午,與一眾博客就體驗了其中四間餐廳的藝術菜式,在此 感謝公關的邀請。第一站,是Zuma。剛進店門便見感受到熱鬧但沒有壓迫感的假日風情,場內主要以外國客人為主,氣氛對辦。 原來這個也是適合親子互動的地方,剛進店的左面便有一條通向小朋友玩樂地方小走廊。我們獲安排就坐於一個相當舒適的廂房內。
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光從賣相而 看,從色澤,光澤,形態,擺位上,也絕對是美輪美奐,絕對是一件藝術品,看到確很難不心動。由大廚Yoshi Muranaka親自詳細的用心解說,雖然沒有每件都吃到,但也吃了好多幾款。吃到了由日本而來的海膽,新鮮而質感幼細,另外也吃到了吞拿魚腩,切得厚身 而油脂甘香洋溢在舌尖上,很滿足。另外鯛魚也是相當新鮮。
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廚師也為我們準備了另外一款的魚生, 要留意的是這不是在藝術盛宴的菜式中的。這款魚生切得薄身, 也是新鮮的, 伴微酸的醬汁, 也醒胃。
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中環德輔道中12-16號置地廣場5樓
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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2013-09-17 9275 views
Landmark has recently designed a gastronomic series called "The Art of Food", which runs from 1 September 2013 to 31 October 2013, whereby the participating restaurants will each showcase their culinary creativity through one unique dish, specifically designed to tease and tantalise diners' tastebuds.Zuma, a casual and stylish modern Japanese restaurant, very popular for their weekend all-you-can-eat champagne brunch, has introduced a Seasonal sashimi 廚師特選刺身($2,280), created by their Head Sushi
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Landmark has recently designed a gastronomic series called "The Art of Food", which runs from 1 September 2013 to 31 October 2013, whereby the participating restaurants will each showcase their culinary creativity through one unique dish, specifically designed to tease and tantalise diners' tastebuds.
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Zuma, a casual and stylish modern Japanese restaurant, very popular for their weekend all-you-can-eat champagne brunch, has introduced a Seasonal sashimi 廚師特選刺身($2,280), created by their Head Sushi Chef, Kazutoshi Endo.

The presentation of this sashimi platter was flawless. Its colours and composition were movingly beautiful, and the sashimi was exquisitely fresh. The Hokkaido uni was lifted by a refreshing flowery scent; the seaweed jelly was a tad sour and had an interesting texture, and the lobster, adorned by some purple shiso flowers, had an impeccable texture.
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The tuna, served with truffle shavings, tasted attractive, and the grilled fish, dressed with pink rock salt freshly grated by the waiter in front of us, was also marvellous.
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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2013-09-05 301 views
當藝術跟美食結合為一的時候, 大家除了有味覺的享受之外, 更會有視覺上的新體驗. 置地廣場在今個秋天就推出了藝術盛宴的活動 (The Art of Food), 邀請了13家在置地廣場的星級大廚, 為這次活動創作出一系列藝術菜式, 讓大家來一頓味覺跟視覺結合的盛宴.藝術盛宴由9月1日至10月31日舉行, 這13家高級食府推出的藝術菜式, 分別有頭盤, 主菜以及甜品, 單單是看看這次活動的陣容, 就知道這會是個相當吸引的盛宴:ARMANI / AQUA: Foie gras parfait with pinenut purée and ponzu jellyL’ATELIER de Joël Robuchon: 日本糖心蛋伴嫩菠菜蓉及香濃考姆特芝士慕絲LIBERTY EXCHANGE Kitchen & Bar: Beet salad, horseradish, pickled raspberry and whipped goat’s cheese8 ½ Otto e Mezzo BOMBANA: “Fassone”小牛柳配黑松露Alfie’s: The LANDMARK luxurio
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當藝術跟美食結合為一的時候, 大家除了有味覺的享受之外, 更會有視覺上的新體驗. 置地廣場在今個秋天就推出了藝術盛宴的活動 (The Art of Food), 邀請了13家在置地廣場的星級大廚, 為這次活動創作出一系列藝術菜式, 讓大家來一頓味覺跟視覺結合的盛宴.

藝術盛宴由9月1日至10月31日舉行, 這13家高級食府推出的藝術菜式, 分別有頭盤, 主菜以及甜品, 單單是看看這次活動的陣容, 就知道這會是個相當吸引的盛宴:

ARMANI / AQUA: Foie gras parfait with pinenut purée and ponzu jelly
L’ATELIER de Joël Robuchon: 日本糖心蛋伴嫩菠菜蓉及香濃考姆特芝士慕絲
LIBERTY EXCHANGE Kitchen & Bar: Beet salad, horseradish, pickled raspberry and whipped goat’s cheese
8 ½ Otto e Mezzo BOMBANA: “Fassone”小牛柳配黑松露
Alfie’s: The LANDMARK luxurious seafood pie with smoked hebridean scallops wild Scottish salmon and North Atlantic langoustine in champagne cream sauce
Amber: 炸法國中南部小豬排配香烤豬鞍,釀小魷魚及雪利酒醋汁
Dot Cod Seafood Restaurant and Oyster Bar: 西西里島紅蝦配以天然海藻, 幼粒芝麻與鮮嫩蔬菜
Grappa’s Cellar: 蟹肉墨汁雲吞配番紅花汁
夏菲尼高四樓餐廳及酒吧: 煎龍蝦鮑魚海鮮串伴白甘筍蓉及魚子醬配海鮮泡汁
白玉蘭: 松子黃花魚
翠玉軒: 咖哩牛面肉
ZUMA: 廚師特選刺身及手握壽司
S E V V A: Luxe Celebration Cake

是日就在公關朋友的邀請下, 前往其中四家參加藝術盛宴的餐廳試菜, 實在要再次謝謝各家餐廳的款待, 以及置地廣場兩位公關大員的安排, 是相當豐富的一個下午. 第一站就是來到ZUMA這家日本餐廳.
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星期六的下午, 店子人客還是相當多, 不少客人也是一邊喝酒一邊暢談. 我們坐在貴賓房, 自成一角, 環境是相當不俗的.
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Seasonal sashimi 廚師特選刺身
: 9分, ZUMA的藝術菜式就是廚師特選刺身, 在ZUMA的Hong Kong Head Sushi Chef Kazutoshi Endo介紹之後, 大家也可以試試這客賣相非常吸引的刺身. 無論擺位, 構圖, 以及色澤皆是藝術品一般.
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選料方面, 全部都是相當新鮮的海鮮, 當中最吸引的要數吞拿魚, 面頭加上了松露, 松露的清香配上吞拿魚的鮮甜味道, 效果是相當不俗的. 而海膽味道鮮甜, 完全沒有腥味, 當然是水準之作. 另外, 龍蝦亦是教人驚喜的選擇, 肉質爽口, 令人滿意. 另外, 也試了魷魚和鯛魚, 味道清新, 鮮味十足, 也是不能錯過的項目.
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Shima-aji 縞鯵
: 8分, 另外大廚也特別預備了一客縞鯵給我們試試, 不過大家請留意的是這客縞鯵並不是藝術盛宴的菜式. 刺身切得夠薄, 肉質嫩滑, 味道鮮甜, 不過稍嫌醬汁下得太多了, 有點蓋過了縞鯵的味道.
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ZUMA這客廚師特選刺身, 實在是很好的示範作去把味覺跟視覺的結合呈獻出來. 當你面對這客藝術品, 又捨不捨得吃下去呢? 當然, 我們這次藝術盛宴之旅才剛剛開始, 下一站, 是法國菜.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Dining Offer
Tasting Event
Level2
12
1
Weekend Brunch 12-3pm $590/personI firstly tried brunch at Zuma in 2009... 4 years ago! It was quite a fascinating dining experience and my friend and I would like to revisit it again.*** Warning: If you are looking for a wide variety of food as a buffet, you might be disappointed. 90% is Japanese and 10% is fusion/western. The focus is... wine! So don't expect much on the main courses and food is just served as a pairing purpose. ---------- Environment (8/10) ---------- Honestly, when we arriv
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Weekend Brunch 12-3pm $590/person

I firstly tried brunch at Zuma in 2009... 4 years ago! It was quite a fascinating dining experience and my friend and I would like to revisit it again.

*** Warning: If you are looking for a wide variety of food as a buffet, you might be disappointed. 90% is Japanese and 10% is fusion/western. The focus is... wine! So don't expect much on the main courses and food is just served as a pairing purpose.
 
---------- Environment (8/10) ----------
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Honestly, when we arrived at Zuma at 1:15pm, I murmured, "What a stuffy restaurant!" I worried that the poor air-conditioning might be unfavourable to the sashimi on the self-help counter... luckily when we sat down for a while, the air-conditioning came back! Guess it might be too crowded once at the beginning... hope Zuma would improve this.
 
The target customer is definitely westerners, and most of them came in groups. So the atmoshere was very causal, hilarious and relaxing. Sometimes the food counter was a bit crowded but all people got their food in good order. Thanks to the high ceiling that the restaurant was not noisy though a bit busy.
 
---------- Food & Drinks (9/10) ----------
Champagne/Sake/Red Wine
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Wine list (free-flowing):
- Billecart-Salmon, NV Brut Reserve
- Dusky Sounds Marlborough Sauvignon Blanc 2012 (not in the photo)
- Waipara Hills Marlborough Pinot Noir 2012
- 獺祭純米大吟釀50

I ordered all except the white wine. All are excellent and good for pairing with most japanese dishes. You know what, the champagne is selling at $590/bottle at Watxxx's Cellar...exactly the same price of this brunch! What do you expect?? 
 

 
oysters
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 Fresh oysters
Not a refreshing/mineral type but rather sweet, not sure if they were from Japan. Match well with the sake which was quite rich and sweet too!
 
sashimi
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 Various Sashimi & Sushi 
Mainly salmon, amberjack, sweet shrimps were provided. Fresh! The wasabi was freshly ground and you could see its rough texture.
Sushi rolls were made typically delicate and bite-sized too. Sake time again 
!
 
appetizers & clam soup
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 Other starters
Not much to choose from starters but all were exquisite. Salad, skewered chicken wings and mushroom, deep-friend potato ball and chicken. Sauces were tailor-made to up the flavour. Don't miss the calm soup which was unexpectedly creamy and sweet too.
salt grilled yellowtail collar
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 Main course 1: Salt grilled yellowtail collar

I was afraid that this grilled fish might be dry but I was wrong. It was still juicy when I had a bite of it... Good pairing with champagne, yummy yummy.
 
 
lamb chops in red miso sauce
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Main course 2: Lamb chops in red miso sauce

The lamb didn't look appealing when being served. It looked overcooked but I was wrong again... perfectly medium! It matched so well with the red miso sauce. I can't imagine that such fushion style could be a good companion of red wine and sake
!
 
Dessert platter
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 Dessert Platter

This platter absolutely added lots of eye candy to the dining experience
. Just the same as what I had 4 years ago: ice-creams on the rock, mini-desserts and assorted fruits. 3 scoops of flavours include chocolate, strawberry and sesame, guess it's different for every time. The milk pudding with mango was very smooth!
 
 
---------- Services (7.5/10)----------
Staff were highly effective and attentive to refill our wine quickly ---> It's very important! 

A friendly staff asked me what I was looking for when I stood in front of the skewing counter (which was empty). She locates where I sat and got me two chicken wings when the food was done.
It would be great if they could put a smile on their face.
Other Info. : As I know the brunch on Sunday splits up into 2 sessions, 11-1:30pm & 1:30-4pm Recommend you to go on weekend for a 3-hour one time enjoyment (12-3pm)
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-08-31
Dining Method
Dine In
Spending Per Head
$650 (Lunch)
Recommended Dishes
Champagne/Sake/Red Wine
oysters
sashimi
salt grilled yellowtail collar
lamb chops in red miso sauce
Dessert platter
Level2
15
0
I have been to Zuma for brunch and dinner several times but this is the worst experience I have ever had.We had the second seating (which started from 1.30pm) and we were sitting outdoor. We were sitting for 20 minutes but no one served us any drinks, not even water. We asked the waiter at least twice then finally we were served some champagne. Not like sitting indoor where the champagne was served very quickly (it was so quick like whenever you finish the champagne, the waiter will pour it to y
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I have been to Zuma for brunch and dinner several times but this is the worst experience I have ever had.We had the second seating (which started from 1.30pm) and we were sitting outdoor. We were sitting for 20 minutes but no one served us any drinks, not even water. We asked the waiter at least twice then finally we were served some champagne. Not like sitting indoor where the champagne was served very quickly (it was so quick like whenever you finish the champagne, the waiter will pour it to your glass right away) but we had to ask the waiter EVERYTIME we wanted more champagne. It was also very difficult to get the waiter/waitress’ attention, a few of us need to shout together “excuse me” both in English and Cantonese though sometimes we still failed to get their attention.As I can see there is not enough manpower (that’s why they served that slowly), I requested the waiter to give us a bottle so that we could serve ourselves as we had 4 people but he rejected our request.Buffet is served from 1.30 to 3pm. However, when we went to get more food at around 2.30pm, raw oysters, clams in miso soup, chicken yakitori and meat ball yakitori, hamachi and tuna sashimi were sold out! I have never come across this before. Food was refilled very quickly every time I was there for brunch. While we were very disappointed and headed back to our table, I saw a western waitress who brought a few plates of raw oysters to some diners who were also sitting outdoors. I then asked the manager (an Asian girl who claimed that she can only speak English) why the food sold out and not refilled. She said the kitchen did not expect that some particular food was consumed a lot and quickly therefore they did not prepare enough to refill. She didn’t apologise but just said thanked us for the comment and went away.When we were asked to order the main course, we specially requested two dishes to be served first (as two of my friends needed to leave earlier) and the rest of us can be served later. Eventually, the dishes we requested to be served first end up came last.We also ordered two tenderloin for main course but they were not even warm.Some people may stay silence on this kind of dining experience as they prefer they will never return to those restaurants rather than complain. For me, I always like Zuma (and that’s the reason I go there so many times) and I want to go there again. I hope this letter can bring the attention to Zuma’s senior management and result in some positive improvement.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-07-07
Dining Method
Dine In
Spending Per Head
$650 (Other)
Level4
It's my best friends's birthday and we started the day with Zuma's brunch. Initially I decided to go without alcohol, but as I stepped down the spiral stairs, I was immediately offered a glass of Bellini. How evil, so I have no choice but to compromise and had their wine brunch! I had never been Zuma for food, I have only been to their bar so I was kind of surprised by its nice dinning settings beneath, particularly the al fresco area. Both the indoor and outdoor furnishing are impressive, grand
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It's my best friends's birthday and we started the day with Zuma's brunch. Initially I decided to go without alcohol, but as I stepped down the spiral stairs, I was immediately offered a glass of Bellini. How evil, so I have no choice but to compromise and had their wine brunch!
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I had never been Zuma for food, I have only been to their bar so I was kind of surprised by its nice dinning settings beneath, particularly the al fresco area. Both the indoor and outdoor furnishing are impressive, grand but relaxing setting.
Bellini
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Same as many other restaurant's brunch, Zuma brunch starts with a buffet starter. The choice range was vast, all of them are Japanese dishes (since Zuma is a Japanese restaurant.) the dishes platting was nice, many were meticulously done. The starters were generally nice.

Smoked Salmon
I am not a big fan of salmon, but this smoked salmon with roe were pretty nice!
Smoked Salmon
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Clams
I love this dish! The broth was savoury and creamy, I cleared the broth immediately. The clams were rather small, but was sweet.
Clams
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Baby Asparagus
Zuma's aparagus was prepared with peanut sauce. The sauce was very savoury with strong peanut taste. There were peanuts bits in the sauce to add on extra texture to this dish. The baby asparagus were quite thin, but were fresh and chewy.
Asparagus
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Cream Croquettes
I didn't expect this to be cream croquettes, I thought it was deep fried tofu. The outer crust was extremely crispy and free from oil. The filling was very creamy and thick. It was lovely.

Sushi and Sashimi counter

There was separate sushi and sashimi counter which has a lots of choices too.
Sushi & Sashimi
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Crab Meat Roll - I thought this was mozarella cheese roll but turned out it was crab meat roll. The crab meat were made meshy and sweet. It wasn't too bad.
Sweet Shrimp Sashimi - I have always love sweet shrimp, they were extremely tasty. Zuma's shrimp sashimi was very sweet and fatty. I easily killed 10pcs by myself lol. It is usually difficult to find nice shrimp sashimi in buffet and I was extremely contended with Zuma's sweet shrimp sashimi.
Eel roll - The Eel Roll had a cute outlook and tasted pretty nice too. The Eel was fresh, sweet and fatty.
Tamago - I actually had no expectation from the Tamago after seeing its appearance. As expected the Tamago was very rough in texture and not sweet enough. It had a layered texture, but just not good enough.

Tofu pot
This was extremely flavourable, the tofu was very smooth and went well with the miso paste, sesame bits and chopped green onions. It was just too lovely that I urged everyone on the table to try it.
Tofu
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Fried Chicken
I had no idea what it was when I picked it up, I thought it was some kind of deep fried mushroom lol. The chicken was very tender with crispy skin and went well with the mayo sauce on top. Loving it.

~ MAIN COURSE ~

By the time for main, we were quite full already, but we decided to order a few to share among us.

Sirloin Steak, Sauteed Mushrooms, Wafu Sauce
We requested the beef to be cooked medium but it was hideously rough. Its look was quite burnt and tasted same wise. It was too well done and the steak became extremely rough. Totally disappointed.
Sirloin Steak, Sauteed Mushrooms, Wafu Sauce
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Salmon Fillet with Ginger Teriyaki Sauce & Pickled Cucumber
Although the salmon was not particularly pretty, it came in with a look out of my expectation. It was tender and savoury in taste, the sauce at the side definitely brought up the flavour of the salmon.
Salmon Fillet with Ginger Teriyaki Sauce & Pickled Cucumber
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Barley Miso Marinated Baby Chicken, Oven Roasted on Cedar Wood
I was very disappointed at the presentation of the dish. The chicken looked dead on the chopped board with disgusting miso paste spread on top of it. The chicken was tender, probably is black meats. The miso sauce was the same as the tofu's miso paste which was boring. The miso didn't really enhance the chicken's taste. I think this is a failed dish.
Barley Miso Marinated Baby Chicken, Oven Roasted on Cedar Wood
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Assorted Vegetables & Seafood Tempura
The Tempura was alright with crispy, free from oil crust, however the ingredients weren't that fresh and taste bland.
Assorted Vegetables & Seafood Tempura
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~ DESSERT ~

The Dessert Platter was crazy! The presentation was beautiful! Needless of words, check out the picture and you will see what I meant.
Dessert Platter
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Ice-creams - There were three flavours of ice-creams on the ice cube - Tofu, Mango, Melon. The tofu was too bland, the mango and melon was refreshing and at suitable sweetness. All the ice-cream texture was quite creamy and tasted nice in generally.
Mint Chocolate Cake - This cake was quite lovely too! It was mint and chocolate mousse with sprinkles of explosive sweets on top. The combination paired pretty well, with refreshing mint balancing the strong chocolate taste, and I also love the explosive sweets adding a twist on the texture.
Blueberry cheesecake - I thought this was only a blueberry preserve but it was fresh blueberry spreading around a soft mousse like cheesecake. The soft cheesecake was surprisingly savoury with strong cheese taste. Not bad.
Fruits - Both the watermelon and the melon had very thin skin, however they were tasteless. I thought they were from Japan or something.

Despite the mains, the food was generally nice. The ambiance was nice and relaxing, the al freco terrace is the perfect spot for smokers(not that I smoke.). Perhaps I should bring my family here sometimes.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-04-07
Dining Method
Dine In
Spending Per Head
$600 (Lunch)
Celebration
Birthday
Recommended Dishes
Dessert Platter
Smoked Salmon
Clams
Sushi & Sashimi
Tofu
Asparagus
Level6
2013-05-21 1860 views
其實早喺舊年表姐一家已經極力推薦我地去食Zuma個日本放題,話每位五百幾蚊任飲酒任食日本料理,真係好超值。碰巧見咁耐冇見契妹,大家又咁鍾意食日本野,就約埋一齊去大吃大喝一餐!做足功課o既XO仔一早知Zuma難訂位,所以早兩個幾星期前就已經打定電話book枱。真係好奇怪,小弟第一次打去時,係閒日o既四至五點鐘左右,因連續打左幾次都係電話錄音,話條線好忙碌,最終都係留左個電話號碼,等餐廳得閒先覆我,結果都等到夜晚九點幾。接線生為外籍女子,但其態度頗不友善,其英語亦實在好難理解,我有好多問題都要佢重複答案先勉強聽得明。當時心諗,Zuma主客路會唔會係外國人呢,連接線生都唔洗識講中文,頓時有個不祥o既預感。終於黎到四月七日,心急o既肥肥家族早左十分鐘到。到六樓接待處登記時,哥仔解釋話自助餐準一點半先會比客人入座,早到o既賓客可以先喺個酒吧度飲杯「非免費」飲品。(唔好玩啦,我地都準備以$590 + 10%食你地個任飲任食自助餐,唔通早到十分鐘都要買野飲黎「自我罰款」?=。=””)搭正一點半,接待處開始叫已登記o既客人埋counter帶佢地埋位。好奇怪,當輪到我地時,佢淨係叫我地企喺度,但就安排其
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其實早喺舊年表姐一家已經極力推薦我地去食Zuma個日本放題,話每位五百幾蚊任飲酒任食日本料理,真係好超值。碰巧見咁耐冇見契妹,大家又咁鍾意食日本野,就約埋一齊去大吃大喝一餐


做足功課o既XO仔一早知Zuma難訂位,所以早兩個幾星期前就已經打定電話book枱。真係好奇怪,小弟第一次打去時,係閒日o既四至五點鐘左右,因連續打左幾次都係電話錄音,話條線好忙碌,最終都係留左個電話號碼,等餐廳得閒先覆我,結果都等到夜晚九點幾。接線生為外籍女子,但其態度頗不友善,其英語亦實在好難理解,我有好多問題都要佢重複答案先勉強聽得明
。當時心諗,Zuma主客路會唔會係外國人呢,連接線生都唔洗識講中文,頓時有個不祥o既預感


終於黎到四月七日,心急o既肥肥家族早左十分鐘到。到六樓接待處登記時,哥仔解釋話自助餐準一點半先會比客人入座,早到o既賓客可以先喺個酒吧度飲杯「非免費」飲品
。(唔好玩啦,我地都準備以$590 + 10%食你地個任飲任食自助餐,唔通早到十分鐘都要買野飲黎「自我罰款」?=。=””)
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搭正一點半,接待處開始叫已登記o既客人埋counter帶佢地埋位。好奇怪,當輪到我地時,佢淨係叫我地企喺度,但就安排其他未登記o既外籍客人入座,莫非黃皮膚就要等耐啲
?!等左五分鐘,見勢色唔對,小肥行去counter問個究竟,點知換來接待生冷漠o既對待,似乎有歧視中國人之嫌
!當時無人理睬,真係覺得又氣憤又無奈!嘩,再等左五分鐘,當比我地遲到o既食客都已經就座時
,肥肥家族終於有得落五樓埋位,點知負責我地張枱嗰位姐姐仔態度仲加惡劣
!酒水唔問就冇得飲,問兩句仲黑面神上身,好似我地得罪佢咁,毫不友善!服務態度可以話係上下一心,都係咁唔歡迎食客,真係比一分服務分Zuma都嫌多(Openrice應該考慮加插一個零分比食評們選擇)!

Zuma位於置地,即中環核心地段之名牌廣場,搭地鐡連街都唔洗出,隔離又係五星級大酒店,諗住方便得黎都算係高級啦,點知… 其五樓餐室除左樓面高之外,枱櫈都比較矮,室內空調又唔多夠,感覺非常局促且唔自在!因餐廳設有室外座位,除左食客同侍應出出入入之餘,亦有多隻蚊蟲陪伴(唔知係咪同落雨天有關呢?!),自助魚生冇野摭擋,心覺不甚衛生
。此外,排隊自取食物時,近廚房暗角位有水,小肥同媽咪都險些跌倒。
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話說Zuma個自助餐有兩種成人收費:$490 + 10% 之不含酒精收費;$590之含酒精收費,不過只限包日本清酒Dassai 50獺祭純米大吟釀,紅酒,白酒,同Veuve Clicquot香檳。雖然小肥唔多飲日本清酒,不過都認得出擺出黎嗰啲sake樽同餐牌上及服務生所講o既Dassai 50獺祭純米大吟釀好有出入囉
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身為一個精明o既消費者,小肥最終當然係選擇飲香檳啦!
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唔知係服務生本身質素問題,定係Zuma餐廳吝嗇作風所至呢,如果我地唔主動叫人黎,根本係冇人會加酒比我地飲


Zuma個自助餐舖排分成兩部份,一邊係魚生,另一邊係熟食。因為人太多,兩條隊都毫無流動性,大肥爸爸指出,排隊都排左三分一時間,安排非常失當,因此亦造成不少不守秩序o既情況,如「打尖」同一次過攞哂成碟食物走等:
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 魚生地帶o既前段同後段都係一模一樣o既刺身拼盤,理應可以造成兩個入口,增加流動性,不過Zuma似乎並不同意,只有一邊擺放餐碟。Zuma o既刺身壽司同卷物種類比小肥想像中少,可以話係同其他非全日本料理所提供o既魚生差不多,真係幾失望。最奇怪o既就係刺身o既形狀,三角形得真係好非一般囉!
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 熟食嗰邊有串燒,蜆湯,炸雞,雜菜,溫泉蛋,冷麵等等。去到龍尾則好唔夾地擺放左一大盤生蠔。生蠔係自助餐中最差o既一項,勁多沙同渣
!熟食中,以串燒最搶手;唔知係因為燒得慢,燒得少,定係啲人一攞就攞好多,成日都冇哂,小肥都係睇見人地有得食燒雞翼同燒肉丸先知有串燒供應
。中肥哥哥提到,可能五樓要燒埋六樓客人散叫嗰啲order,繼而造成供不應求o既情況;如果真係咁,小弟建議餐廳及廚房自助餐時間就唔好接散枱,專心一意為自助餐煮製各款菜式。

大約兩點三左右,黑面神服務生催促我地落單,order每人一份o既主菜。餐牌上o既選擇尚算多元化,有魚,牛,豬,羊等。小肥覺得最奇怪就係個list後面有兩三款係要加錢先可以叫,如和牛;心諗,如果要人食個五百幾蚊o既自助餐 再加錢食其他食物,不如索性唔好寫上餐牌比人揀啦,感覺好唔大方囉


 Hamachi Neck(油甘魚魚鮫):姐仔話餐牌上o既油甘魚魚鮫當日”not available”。當多口問佢係咪因為我地食二輪自助餐所以冇哂貨,佢繼續不回應


 Gyuniku no sumibi yaki to kinoko, wafu sauce(Sirloin steak, sauteed mushrooms, wafu sauce)見好多人都叫,賣相又唔差,諗住食牛都算安全啦,所以叫左兩份日式牛扒黎試。可惜,半生熟o既牛扒超韌,就連牙力勁到連碗都可以咬崩o既大肥都話「無能為力,啲肉根本咬唔爛」
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 Pork Cheek(豬面額):肉質好腍,醬汁味道正常,但因小肥唔係好鍾意太腍o既肉,所以只可以講一句「唔係我杯茶」。
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 Tempura Moriawase(雜錦天婦羅):每客天婦羅都有兩隻蝦,蝦身爽口彈牙,炸粉份量唔多,炸得又夠乾身,掂呀!依碟天婦羅可以話係自助餐中大家都最滿意o既部份,不過Zuma限定每位食客只可以叫一份主菜也未免太吝嗇啦
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兩點半,正當大部份客人食緊主菜時,自助餐counter已經冇乜人排隊,因為counter上大部份都係吉碟,就連個生蠔盤都消失埋,串燒就更加唔洗講啦,XO仔食左成個鐘都未見過一條串燒
!三點鐘服務生們正式宣佈自助餐快將結束,唔會再有食物供應,只會上埋個甜品拼盤,同斟添最後一次酒,三點三就收野。

 Zuma dessert platter for the table(甜品拼盤):Zuma個自助餐除左主菜要揀之外,就連甜品都並非任食,小肥真係好懷疑自己係咪食緊放題
!每枱客一盤甜品拼盤,人多嗰枱個盤會大啲同多啲餡。客人要落order,工作人員先會喺廚房入面準備,需時大概10-15分鐘。
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拼盤入面有雪糕,蛋糕,同生果。其中雪糕會溶,所以客人必需先食;除非食生果者唔食雪糕啦,如果唔係o既話,食完雪糕先食生果,生果就變得唔夠甜
。再者,個人覺得Zuma以每枱客人送上一份甜品拼盤,除左小家之外,感覺仲好浪費添,因為唔係每位客人都食甜品,就算食都未必鍾意Zuma比嗰幾款囉!
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講真,其他酒店提供o既自助餐除左有任食魚生,生蠔,飯麵,都會有任食龍蝦,牛扒,甜品等,價錢好多都比Zuma便宜,款式更比Zuma多,加上任飲日本清酒貨不對辦,冇獺祭飲,所以XO仔覺得Zuma個日本放題勁唔抵食
!其九流之服務及局促之室溫真係食到小肥又「hing」又勞氣
!當小肥竊聽到隔離枱客人講左句好有意思o既感想時:”Feels like Zuma is disposing their rubbish through this brunch!”
真係好有同感,食客o既高見簡直係一針見血!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-04-07
Waiting Time
15 Minutes (Dine In)
Spending Per Head
$660 (Lunch)
Recommended Dishes
  • Tempura Moriawase(雜錦天婦羅)
Level2
15
0
2013-03-06 2268 views
Rarely stylish restaurants don't set minimum charges on Valentine's Day, Zuma is one of them.Receptionist AttitudeI have read all the comments that the staff being impolite, rude, bla bla bla. The fact is the staff is being helpful and nice, the receptionists are the rude one. One of the Filipino-accent _______ arranged the lounge bar while my friend requested the table should be quiet and with romantic atmosphere. Lounge bar supposed to be loud and for mingling purpose, I was pissed off by the
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Rarely stylish restaurants don't set minimum charges on Valentine's Day, Zuma is one of them.

Receptionist Attitude
I have read all the comments that the staff being impolite, rude, bla bla bla. The fact is the staff is being helpful and nice, the receptionists are the rude one. One of the Filipino-accent _______ arranged the lounge bar while my friend requested the table should be quiet and with romantic atmosphere. Lounge bar supposed to be loud and for mingling purpose, I was pissed off by the arrangement despite the table was reserved as early as in December which the nice window seats were not hard to get.

Whern i found it days before 14/2, I used the reason to fight for my benefits, that Filipino replied with "no more dining seats" , I kinda roared to her and she raised her voice and we both act like mad women. At the end, I told her "I must talk to your manager, it's ridiculous that you can't offer a proper dining table when we reserved it in December "

I won the fight, the manager being mature enough to handle the complaint. A window seat was prepared and the staff was polite and well-mannered.
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This dessert is just tooooo gorgeous! Top with a crispy coconut layer, rosebud, sorbet strawberry and bottom with cracking candy and raspberry syrup. So many different flavours and textures, can't stop smiling while enjoying it in my mouth
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Amedei hot chocolate cake with espresso caramel
Not as surprising as the first one, filling easily cos it's full of choclate but it is still a very very nice one. These two desserts are very special and unique, one of the kinds you can't find it in other high-end dining areas.

Other Info. : Bad receptionist. not a big problem tho cos you won't deal with them after the phone chat Nice staff Good atmosphere. Very speical, gorgeous and tasty dessert, a must-go dining spot if you have a big sweet tooth just like me!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Spending Per Head
$600
Recommended Dishes
  • dessert
Level3
71
0
2012-12-14 709 views
今日有老闆請食Lunch, 地點我地Pick咗ZUMA我叫咗3-course set lunch, 唔記得叫咩名了…我對ZUMA都幾大期望架! 點知先上的壽司D飯居然有D唔太熟, 食到一粒粒的米…第二道是沙律, 我要了chicken asparagus, asparagus只比牙簽粗不了多少, 同埋只有3大枝, 我摷咗一陣先見到…Main我叫咗Yellow tail, 魚太老, 汁太甜…甜品係另外加的, 我叫咗almond tofu with yoghurt ice-cream (個名太長唔記得了), 要成 $98個大洋! 我都有D唔好意思, 有D咋甜品的賣相好靚, 味道好豐富, 酸酸甜甜咁唔錯BTW, 另外叫的煎茶不錯, 好香好特別的茶味!見多數都係鬼佬黎呢度食飯, 唔, 應該啱佢地多D卦? 飲嘢應該唔錯既我諗…希望越大, 失望越大。
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今日有老闆請食Lunch, 地點我地Pick咗ZUMA


我叫咗3-course set lunch, 唔記得叫咩名了…

我對ZUMA都幾大期望架! 點知先上的壽司D飯居然有D唔太熟, 食到一粒粒的米…
生米未成熟飯
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第二道是沙律, 我要了chicken asparagus, asparagus只比牙簽粗不了多少, 同埋只有3大枝, 我摷咗一陣先見到…
說好的露筍呢?
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Main我叫咗Yellow tail, 魚太老, 汁太甜…
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甜品係另外加的, 我叫咗almond tofu with yoghurt ice-cream (個名太長唔記得了), 要成 $98個大洋! 我都有D唔好意思, 有D咋
甜品的賣相好靚, 味道好豐富, 酸酸甜甜咁唔錯
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BTW, 另外叫的煎茶不錯, 好香好特別的茶味!

見多數都係鬼佬黎呢度食飯, 唔, 應該啱佢地多D卦? 飲嘢應該唔錯既我諗…

希望越大, 失望越大。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2012-12-14
Dining Method
Dine In
Type of Meal
Lunch
Level1
4
0
2012-06-13 916 views
I had found a nice contemporary japanese restaurant in central.zuma at Landmark is so stylish and cozy atmosphere. Almost of all customers are american or europe people maybe. I had- Salad- Aspara Robata- Ramb chop roast.. some other dishesand 4 glass of champagne.Location, Service, Atmosphere, everything is nice and very valuable, especially food price is not expensive. Drink prices are a bit expensive for me but many varieties there.I also like their service staff. I would like to come back so
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I had found a nice contemporary japanese restaurant in central.
zuma at Landmark is so stylish and cozy atmosphere.
Almost of all customers are american or europe people maybe.

I had
- Salad
- Aspara Robata
- Ramb chop roast
.. some other dishes
and 4 glass of champagne.

Location, Service, Atmosphere, everything is nice and very valuable,
especially food price is not expensive. Drink prices are a bit expensive for me but many varieties there.
I also like their service staff. I would like to come back soon.

Spending Head : approximately $700
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2012-04-15
Dining Method
Dine In
Spending Per Head
$700 (Dinner)