28
16
15
Restaurant: Itamama (荃新天地2)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
Level1
1
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員工服務態度極差
2021-09-11 187 views
本人惠顧於21:00 坐低叫完嘢食之後嘢食都未叫，仲喺度睇緊食咩嘅時候，已經同我哋講話last order，問我哋有冇啲咩要加，但係明明我哋連第一轉都未叫。可見員工之間冇好好溝通影響客人。喺連嘢食都未嚟嘅時候，店員已經催我哋埋單，叫我哋快啲俾錢，服務態度極差，當中並沒有講唔該、請呢啲嘅禮貌字眼。我哋叫咗炸魚薯條同埋煙三文魚燉飯，炸魚薯條係叫完之後已經好快嚟咗，但係個飯去到9:30都未嚟，同行嘅友人已經好唔耐煩，於是我就望住廚房出餐嗰個位，一直望住睇吓個餐幾時先會出。突然，有個員工走過來，話見到我一直望住佢，問有冇嘢需要幫到我，佢嘅語氣「係呢你係咁望住我」講到好似望住佢哋有錯咁，咁我就同佢講個餐到而家都未到，問佢幾時先會到。佢就話同我跟下。過咗5分鐘個飯終於到，但係好熱出晒煙，根本完全擺唔落口，於是就擺喺度攤左5分鐘先食。喺食到一半嘅時候，店員就走過來同我哋講話舖頭仲有5分鐘就閂門，叫我哋食快啲。你個餐咁遲先出，仲要咁熱，點樣食快啲？咁我就同催埋單催我哋快啲走嘅女員工講話個飯好熱仲出緊煙，食唔到快，佢完全冇理我。食物質素方面，煙三文魚燉飯當中煙三文魚有好大浸雪藏味，整體味道一般。店員服務
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本人惠顧於21:00 坐低叫完嘢食之後嘢食都未叫，仲喺度睇緊食咩嘅時候，已經同我哋講話last order，問我哋有冇啲咩要加，但係明明我哋連第一轉都未叫。可見員工之間冇好好溝通影響客人。

喺連嘢食都未嚟嘅時候，店員已經催我哋埋單，叫我哋快啲俾錢，服務態度極差，當中並沒有講唔該、請呢啲嘅禮貌字眼。

我哋叫咗炸魚薯條同埋煙三文魚燉飯，炸魚薯條係叫完之後已經好快嚟咗，但係個飯去到9:30都未嚟，同行嘅友人已經好唔耐煩，於是我就望住廚房出餐嗰個位，一直望住睇吓個餐幾時先會出。突然，有個員工走過來，話見到我一直望住佢，問有冇嘢需要幫到我，佢嘅語氣「係呢你係咁望住我」講到好似望住佢哋有錯咁，咁我就同佢講個餐到而家都未到，問佢幾時先會到。佢就話同我跟下。

過咗5分鐘個飯終於到，但係好熱出晒煙，根本完全擺唔落口，於是就擺喺度攤左5分鐘先食。喺食到一半嘅時候，店員就走過來同我哋講話舖頭仲有5分鐘就閂門，叫我哋食快啲。你個餐咁遲先出，仲要咁熱，點樣食快啲？咁我就同催埋單催我哋快啲走嘅女員工講話個飯好熱仲出緊煙，食唔到快，佢完全冇理我。

食物質素方面，煙三文魚燉飯當中煙三文魚有好大浸雪藏味，整體味道一般。

店員服務態度真係好差，完全唔會有下次。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2021-09-11
    Dining Method
    Dine In
    Spending Per Head
    $70