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Restaurant: Tim Ho Wan, the Dim-Sum Specialists
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
Level1
2
0
唔洗$都唔會去
2023-09-19 590 views
本身諗住叫個外賣俾個小朋友食，已經特登早啲落單，去到收銀個到，又話我張單已經攞咗，又話無，叫我自己去check。我話張單係我落，外賣自取唔係攞住張單先有得攞架咩？！然後，個前台就係咁話唔知，叫我搵經理，跟住搵九世都未搵到個經理，原來個經理就係個前台隔離拾緊啲外賣，係咁敷衍我話攞咗就無架啦！我$就俾咗，野就攞唔到，仲要無人解答到我個問題 : “唔係有張單先可以攞到野食既咩？”咁我話 : 算！我依家只係要個解決方案，總之我依家就攞唔到野食，咁一係你哋整過俾我，一係就幫我取消咗張單，退返$俾我。佢哋就𠲖𠲖哦哦咁話整過俾我，咁我都講清楚我既情況 : “其實我就趕時間，我已經專登早啲叫，依家搞咗半個鐘，咁你哋要整幾耐先俾到我？”佢哋既回覆係 “等一陣啦！”我話 “你都俾個時間我，5分鐘？10分鐘？”“都話一陣就有囉！”突然之間，個前台話外賣平台取消咗張單，跟住佢同我講，張單取消咗，所以乜都無得攞…..“吓？！點解張單會取消咗？！”“我唔知！你問返外賣平台”“咁不如你照入返單，我係到俾$算，我只係想小朋友有野食”“取消咗就無架啦！”唉！我都費事再講，轉身，走！全程職員態度極為惡劣，不斷推卸責任，亦
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本身諗住叫個外賣俾個小朋友食，已經特登早啲落單，去到收銀個到，又話我張單已經攞咗，又話無，叫我自己去check。

我話張單係我落，外賣自取唔係攞住張單先有得攞架咩？！
然後，個前台就係咁話唔知，叫我搵經理，跟住搵九世都未搵到個經理，原來個經理就係個前台隔離拾緊啲外賣，係咁敷衍我話攞咗就無架啦！

我$就俾咗，野就攞唔到，仲要無人解答到我個問題 : “唔係有張單先可以攞到野食既咩？”

咁我話 : 算！我依家只係要個解決方案，總之我依家就攞唔到野食，咁一係你哋整過俾我，一係就幫我取消咗張單，退返$俾我。

佢哋就𠲖𠲖哦哦咁話整過俾我，
咁我都講清楚我既情況 :
“其實我就趕時間，我已經專登早啲叫，依家搞咗半個鐘，咁你哋要整幾耐先俾到我？”
佢哋既回覆係 “等一陣啦！”
我話 “你都俾個時間我，5分鐘？10分鐘？”
“都話一陣就有囉！”

突然之間，個前台話外賣平台取消咗張單，跟住佢同我講，張單取消咗，所以乜都無得攞…..

“吓？！點解張單會取消咗？！”
“我唔知！你問返外賣平台”
“咁不如你照入返單，我係到俾$算，
我只係想小朋友有野食”
“取消咗就無架啦！”

唉！我都費事再講，轉身，走！

全程職員態度極為惡劣，不斷推卸責任，
亦由始至終都無諗過、提出過解決方法。
食過佢哋既堂食，又唔係真心特別出色。
外個賣自取都可以有咁既待遇，
堂食？！不了！
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
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Date of Visit
2023-09-19
Waiting Time
45 Minutes (TakeAway)