760
224
70
Restaurant: Dazzling Cafe (The ONE)
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level1
1
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服務勁差，完全唔體諒排隊客人
2022-07-08 675 views
服務勁差，完全唔體諒排隊客人今晚大約8:25pm到達餐廳門外排隊，知道餐廳受歡迎排隊需時，我哋到達時前面有三個客人等，見到last order 9:30pm我哋都放心等候，其實佢外面有座位，但係職員回應人手不足，只會安排室內座位，外面座位唔會再入客人，等到8:50pm即將到我哋之際，職員出嚟並唔係安排我哋入座，而係同我哋講，last order 9 pm，9:30pm要離座，（但佢冇意欲安排我哋入座或者請我哋離開）我哋十分無奈，但其實我哋真係想食又肚餓，就問，如果你安排到座位我哋可以即刻order，佢回應暫時冇位，亦答唔到幾時有位，我哋再問，咁我哋排緊隊依班人係咪要離開？點解要排到我哋先至講幾分鐘後last order而又唔截人龍？水牌寫9:30點解變左9點？佢回應，我見唔到人龍，頭先有同前面嘅人講，下？我排第3個咋喎！再回應我哋：疫情後，營業時間有變所以時間改咗，what？但係疫情發生咗咁耐點解一直都唔更改水牌指引？然後我就同後面一眾可憐苦苦排隊嘅食客講，9點last order大家可以唔使再排，大家都十分鼓噪，點解唔一早講？等大家可以更好安排？但職員完全冇歉意一直堅持佢安排唔到位置
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服務勁差，完全唔體諒排隊客人

今晚大約8:25pm到達餐廳門外排隊，知道餐廳受歡迎排隊需時，我哋到達時前面有三個客人等，見到last order 9:30pm我哋都放心等候，其實佢外面有座位，但係職員回應人手不足，只會安排室內座位，外面座位唔會再入客人，等到8:50pm即將到我哋之際，職員出嚟並唔係安排我哋入座，而係同我哋講，last order 9 pm，9:30pm要離座，（但佢冇意欲安排我哋入座或者請我哋離開）我哋十分無奈，但其實我哋真係想食又肚餓，就問，如果你安排到座位我哋可以即刻order，佢回應暫時冇位，亦答唔到幾時有位，我哋再問，咁我哋排緊隊依班人係咪要離開？點解要排到我哋先至講幾分鐘後last order而又唔截人龍？水牌寫9:30點解變左9點？佢回應，我見唔到人龍，頭先有同前面嘅人講，下？我排第3個咋喎！再回應我哋：疫情後，營業時間有變所以時間改咗，what？但係疫情發生咗咁耐點解一直都唔更改水牌指引？然後我就同後面一眾可憐苦苦排隊嘅食客講，9點last order大家可以唔使再排，大家都十分鼓噪，點解唔一早講？等大家可以更好安排？但職員完全冇歉意一直堅持佢安排唔到位置，有同前面嘅食客講。其實幾多點last order都唔緊要但係應該同想食嘅人預早講聲而吾洗一直冇意義咁排落去。極之失望，想食嘅人真係要睇清楚，望清楚同問清楚。完
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2022-07-08
    Waiting Time
    20 Minutes (Dine In)
    Type of Meal
    Dinner