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Restaurant: Royal Courtyard
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign
Level1
1
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服務嚴重惡劣
2017-01-16 1954 views
一家訂了2圍枱預早慶祝團年, 訂了6時半, 約7時吃了第一道拼盆, 等到8時10分才吃第二度菜,  到9時半還有5道菜未出, 問侍應取盒, 問了3個侍應也沒有成功....忍無可忍, 終於要求找最高級店長, 又問了3個侍應, 又等了半個鐘, 本不想打搞其他食客, 但終於忍唔住在場大叫, 希望得到一個合理回應, 這時店長才出現, 說了一聲: 對唔住, 駛唔駛斟茶認錯?真是無言, 自問好脾氣, 從未在公眾場所如此無禮, 不過也沒有說個一個粗口, 也沒有說半句侮辱的說話; 不過一班自稱飲食服務業的人似乎對他們自己的專業也不尊重, 枉要求他們會尊重客人. 
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一家訂了2圍枱預早慶祝團年, 訂了6時半, 約7時吃了第一道拼盆, 等到8時10分才吃第二度菜,  到9時半還有5道菜未出, 問侍應取盒, 問了3個侍應也沒有成功....

忍無可忍, 終於要求找最高級店長, 又問了3個侍應, 又等了半個鐘, 本不想打搞其他食客, 但終於忍唔住在場大叫, 希望得到一個合理回應, 這時店長才出現, 說了一聲: 對唔住, 駛唔駛斟茶認錯?

真是無言, 自問好脾氣, 從未在公眾場所如此無禮, 不過也沒有說個一個粗口, 也沒有說半句侮辱的說話; 不過一班自稱飲食服務業的人似乎對他們自己的專業也不尊重, 枉要求他們會尊重客人. 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2017-01-15
Waiting Time
200 Minutes (Dine In)
Spending Per Head
$300 (Dinner)
Celebration
Chinese New Year