ROYAL INN

4.5
4.5
447 Reviews
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16753
Causeway Bay
$201-400
International Coffee Shop
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Restaurant: ROYAL INN
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
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2025-01-25 116 views
餐廳食物質素、服務質素都強差人意！因為本身被安排既座位唔好，冷氣好凍，又大風，向職員反映過，但完全無改善/都無回應。而朋友由坐低到離開，都無人幫佢加過水。但我地見啲職員有自動加水俾兩枱貴客，令我地一度懷疑係咪座位決定左服務質素。首先落單十分鐘左右，上了一個前菜，之後呆等了4X分鐘都冇任何動靜，職員話因為客人較多，所以需要多D時間，咁我地唯有睇住其他枱不停上菜。（其實職員好清楚客人落單同上菜情況，絕對有責任主動跟進/提醒廚房囉）仲有明明叫左7成熟既牛扒，但上枱既係…職員都覺得似5成熟既貨，仲要勁多筋，刀都切唔到！唔明憑咩要加錢先叫得….職員仲話上菜時覺得唔掂，可以叫廚房再整。點解唔係廚房控制好啲質量先出？另外，職員提last order，要客人追問未到既菜，先話「幫你加返」….漏單？餐廳都未滿座，廚房/樓面已經搞唔掂，係咪應該諗下點改善？其實餐廳若果維持咁既質素，真係唔會有回頭客囉！有眼既經理見到客人食剩咁多，都應該了解下個問題，唔係淨係識電話提醒預約既人，人均消費至少$250囉！
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餐廳食物質素、服務質素都強差人意！


因為本身被安排既座位唔好，冷氣好凍，又大風，向職員反映過，但完全無改善/都無回應。而朋友由坐低到離開，都無人幫佢加過水。但我地見啲職員有自動加水俾兩枱貴客，令我地一度懷疑係咪座位決定左服務質素。



首先落單十分鐘左右，上了一個前菜，之後呆等了4X分鐘都冇任何動靜，職員話因為客人較多，所以需要多D時間，咁我地唯有睇住其他枱不停上菜。（其實職員好清楚客人落單同上菜情況，絕對有責任主動跟進/提醒廚房囉）

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仲有明明叫左7成熟既牛扒，但上枱既係…職員都覺得似5成熟既貨，仲要勁多筋，刀都切唔到！唔明憑咩要加錢先叫得….職員仲話上菜時覺得唔掂，可以叫廚房再整。點解唔係廚房控制好啲質量先出？



另外，職員提last order，要客人追問未到既菜，先話「幫你加返」….漏單？


餐廳都未滿座，廚房/樓面已經搞唔掂，係咪應該諗下點改善？其實餐廳若果維持咁既質素，真係唔會有回頭客囉！有眼既經理見到客人食剩咁多，都應該了解下個問題，唔係淨係識電話提醒預約既人，人均消費至少$250囉！
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2025-01-24
Dining Method
Dine In
Spending Per Head
$450
Recommended Dishes
  • 血淋淋牛筋扒