Hiring
22
12
2
Level1
4
0
21-12-2016
2016-12-21 1619 views
Food quality is good, but very overpriced and portions are small.  Service is very disappointing.  My husband ordered sukiyaki.  All our other orders came and we finished them and he was still waiting.  When we asked the manager, the manager said his dish required 20 minutes to prepare, which he failed to mention when he took our order.  An incorrect order for grilled beef arrived, but we informed them that we had ordered sukiyaki.  The staff acknowledged their mistake and my husband had to wait
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Food quality is good, but very overpriced and portions are small.  Service is very disappointing.  My husband ordered sukiyaki.  All our other orders came and we finished them and he was still waiting.  When we asked the manager, the manager said his dish required 20 minutes to prepare, which he failed to mention when he took our order.  An incorrect order for grilled beef arrived, but we informed them that we had ordered sukiyaki.  The staff acknowledged their mistake and my husband had to wait quite some time for his sukiyaki, which was never prepared in the first place.  When his order did arrive, the dish was presented in an iron pot placed over a lighted tea light candle.  The portion was very small.  All the restaurants at The Peak are pricey, but I would not recommend this restaurant due to its poor service.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2016-12-18
Waiting Time
5 Minutes (Dine In)
Spending Per Head
$300 (Dinner)