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2019-03-07
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The food overall is good. It's consistent across all branches. But there's something about this branch that has the worst service possible even by Hong Kong standards. The restaurant is maybe 1/3 full. Two waiters on the floor. They couldn't be botheres to care. We get seated. No one brings menus. Had to ask. Water had to a ask for two times. When inquiring about meat options the service didn't know (forget the fact that if you sit at the bar you have to walk to the other side to order your stea
The restaurant is maybe 1/3 full. Two waiters on the floor. They couldn't be botheres to care. We get seated. No one brings menus. Had to ask. Water had to a ask for two times. When inquiring about meat options the service didn't know (forget the fact that if you sit at the bar you have to walk to the other side to order your steak even though you are sitting right infront of him as the wait staff is incapable of taking an order).
It got so bad (still 1/3 full) that even the kitchen staff was yelling service and being ignored by the guy and girl working here as they stood at the front chatting. There was a manager briefly around around but he quickly dissapeared.
Love the SYP location and the shop on gage but this is the first and last time at this location.
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