202
24
5
Level2
3
0
Bad experience
2023-02-14 1129 views
Pretty bad experience we’ve had!! I made a reservation for 2 pax at 12:15pm via this app and I arrived 2 minutes earlier than the reservation was but I was asked to wait until my friend arrived! I waited for a bit and more and more people without reservations have occupied the tables!! I quickly asked them that I had made a reservation and it made I sense for me to wait! Reluctantly, they offered me a table with a blunt expression and then I ordered a drink from the menu they offered me. However
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Pretty bad experience we’ve had!! I made a reservation for 2 pax at 12:15pm via this app and I arrived 2 minutes earlier than the reservation was but I was asked to wait until my friend arrived! I waited for a bit and more and more people without reservations have occupied the tables!! I quickly asked them that I had made a reservation and it made I sense for me to wait! Reluctantly, they offered me a table with a blunt expression and then I ordered a drink from the menu they offered me. However, I saw another menu offered to the table beside me and therefore, I asked the server if I could have a look on the other menu! Surprisingly, he informed me that I couldn’t order anything from that menu under reservation!!! It was totally insane and I asked them to cancel my reservation! I was so surprised to see the big differences in price offered on the 2 menus!!! I swear I’ll never come here ever again!!!
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2023-02-14
    Waiting Time
    10 Minutes (Dine In)
    Type of Meal
    Lunch